How to access your In Network Dental Benefits
How to access your Out of Network Dental Benefits
How to access your Vision Benefits
How to access your Life Insurance/AD&D benefits
How to access your WorkLife services
How the Health discount program works
Understanding when to use your discount program
Your Specialty Benefit Solutions (SBS) ID card displays all the information you will need to use your benefits, including a single toll-free phone number for the entire package of benefits.
If you have questions related to your SBS plan, you can contact SBS Member Services at 866-249-0390 (7 a.m. to 10 p.m. CST) for assistance with:
With a Specialty Benefit Solutions (SBS) package, you have access to benefits that include Dental, Vision, Life/AD&D*, WorkLife Services, and health discounts.
*Life/AD&D is not available with all packages. Check your specific benefits for details.
If you have any questions about your dental benefits or need help locating a participating provider, call SBS Member Services at 866-249-0390 and follow the instructions for Dental benefits.
PO Box 30978
Salt Lake City, UT 84130
If you have any questions about your vision benefits or need help locating a participating provider, call SBS Member Services at 866-249-0390 and follow the instructions for Vision benefits.
If you have any questions about your Life and Accidental Death & Dismemberment insurance benefits, call SBS Member Services at 866-249-0390, and follow the instructions for Life insurance benefits.
To reach a specialist and resources, call SBS Member Services at 866-249-0390 and follow the voice prompts for WorkLife, prompt 7, or
If you have questions about your WorkLife Services benefits or would like to speak with a specialist, call SBS Member Services at 866-249-0390. Then, follow the instructions for WorkLife services.
Providers in the discount network are located on the UnitedHealth Allies Web site. Providers may display either discount percentages or actual prices. Actual prices or discounts noted on the Web site are guaranteed! For network health care professionals and facilities, as long as you confirm your discount online or through the Health Discounts option on your Member Services line, you are guaranteed to be charged the dollar amount listed under "Our Price," if shown.
* If a dollar amount is not shown, your discount will be at least the low end of the "Typical Discount" range (for example, if the stated range is 10-35%, you will save at least 10%).
* For health discount Marketplace partners, you are guaranteed to get the discount advertised online. You may be required to input a promo code at the partner's Web site, or the discount may be automatically applied at checkout. No confirmation is necessary.
Keep in mind that the discount program is not insurance and you should always use your insurance for covered services. Instead, rely on the discount program to help you save on health care products and services not covered by insurance.
When you have selected the health care provider you would like to visit, be sure to confirm the discounted rate. Confirming a rate does not mean you must visit that health care provider. It only means that if you DO visit that health care provider, you are guaranteed the discounted rate. The rate confirmation also contains the provider's contact information so you can call to make an appointment.
Make an appointment with the provider, if you wish. Be sure to bring your rate confirmation and your SBS Member ID card with you to your visit.
At your appointment, pay the discounted rate directly to the provider. Remember, the discount program is not insurance and you are responsible for paying the discounted cost, at the time of your visit.
If you have questions related to your health discounts benefit, call SBS Member Services at: 866-249-0390, follow instructions for the Health Discount program.
Is the health product, service or treatment covered by insurance?
Disclosure: The UnitedHealth Allies® discount plan is administered by HealthAllies®, Inc., a discount medical plan organization. The discount plan is NOT insurance. The discount plan provides discounts at certain health care providers for health services. The discount plan does not make payments directly to the providers of health services. The discount plan member is obligated to pay for all health services but will receive a discount from those health care providers who have contracted with the discount plan organization. HealthAllies, Inc., is located at P.O. Box 10340, Glendale, CA, 91209, 1-800-860-8773, www.unitedhealthallies.com, firstname.lastname@example.org.
UnitedHealth Allies is a program that offers discounts on health products/services to Specialty Benefit Solutions members. It is not an insurance product but is offered to existing members of certain products underwritten or provided by United HealthCare Insurance Company or its affiliates to encourage their participation in wellness programs. Health care professional availability for certain services may be dependent on licensure, scope of practice restrictions or other requirements in the state. UnitedHealthcare Specialty Benefits does not endorse or guarantee health products/services available through UnitedHealth Allies. This program may not be available in all states or for all groups. Components subject to change. Specialty Benefit Solutions packages are not available in all states and state-specific requirement may cause limitations or variations to the plans.
Specialty Benefit Solutions products are provided through the following partners:
UnitedHealthcare Dental® coverage underwritten by UnitedHealthcare Insurance Company, located in Hartford, Connecticut, or its affiliates. Administrative services provided by Dental Benefit Providers, Inc., Dental Benefit Administrative Services (CA only), United HealthCare Services, Inc. or their affiliates.
UnitedHealthcare Vision® coverage provided by or through UnitedHealthcare Insurance Company, located in Hartford, Connecticut, or its affiliates. Administrative services provided by Spectera, Inc., United HealthCare Services, Inc. or their affiliates.
UnitedHealthcare Life products are provided by or through Unimerica Insurance Company, Unimerica Life Insurance Company (in California), Unimerica Life Insurance of New York, and United HealthCare Insurance Company.