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Empowering members by surrounding them with information, resources and support so they can make better decisions that may lead to better outcomes.

Healthier employees for a healthier bottom line

Our disability coverage is part of a broad portfolio of benefit types that also include medical, dental, vision and critical illness. As a result, we have health-related data across all these benefits giving us greater insight into members’ health needs. Our approach is based on early intervention and the ability to integrate medical, disability and behavioral case management all under one roof, coordinated by a single case manager.

Case Study: Marie

A model designed to improve employee health

Our model supports disabled employees by providing integrated care and services, helping them to regain their health so they can return to a normal, productive routine:

Targeted outreach: Health and wellness programs reduce risk before an absence occurs

Employee support: If employees must miss work, experienced case managers make sure they get the support they need to ensure a safe recovery

Coordinated care: The employee’s care plan is coordinated through a secure database with an ongoing feedback loop

Resources: Case managers direct care and help employees access an array of health and financial services

Privacy: We maintain the highest degree of confidentiality and privacy

Bridge2Health Reduces Disability Claim Durations. Click here.

First Day Back

Learn how UnitedHealthcare disability benefits helped a teacher return to work with peace of mind and financial health. Watch video

Seeing the Big Picture

Did you know that:

  • 10% of disability claims account for more than 50% of total medical and disability costs?1
  • Health-related productivity costs of presenteeism (attending work while sick) and absenteeism are 200%–300% greater than medical and pharmacy costs alone?2

1 Impact of Integrating Health and Disability Data — IBI Research Summary. Integrated Benefits Institute, August 2006.

2 Health and Productivity as a Business Strategy: A Multiemployer Study. Journal of Occupational and Environmental Medicine, vol. 51(2): April 2009.

Family Medical Leave Act (FMLA) Integration

Integrating absences to improve health and productivity

While the Family Medical Leave Act (FMLA) provides valuable job-protection to your employees, administering and tracking these requests requires significant administrative resources. And, the costs associated with illness or injury related absences are driving the need for outcome-based solutions that focus on both the health and productivity of your employees.

UnitedHealthcare provides a streamlined, cost-effective solution for tracking family medical leave that integrates with both our disability and medical case management. Our services are designed to work together to achieve the best possible outcome for your employees and for your bottom line.

Help people utilize the health care benefits available

When a worker is out on family medical leave or on disability claim, our case managers will help them access the medical care and information they need to help them deal with their condition.

UnitedHealthcare provides a comprehensive approach to managing disability related absences and returning your employees to work. From a single, streamlined absence-reporting process, to leave administration, claim administration and disability and medical case management, we are here to help you achieve your goals of managing the health and productivity of your workforce.

Disability management case study: Marie

Bridge2Health offered crucial assistance for 60-year-old Marie, a drug store employee, diagnosed with chronic obstructive pulmonary disease (COPD). Along with having little understanding of her disease, Marie also had a history of mental illness, high blood pressure, obesity and smoking. She also was unable to work due to recurring bone fractures from osteoporosis and episodes of coughing.

Our Disability Specialist and Medical Case Manager worked together to help Marie formulate and implement a customized action plan. Marie was encouraged to proactively take control of her health care. She was given a blood pressure monitor to keep track of and control her symptoms, and she maintained a diary so she could provide her doctor with greater details surrounding her conditions.

Marie experienced great success. She not only quit smoking, but also lost a significant amount of weight. While her COPD still affected her health, she learned to manage her symptoms herself and as a result, required less frequent medical intervention. She also brought her blood pressure to a manageable level and returned to work. Marie says that with the assistance of her UnitedHealthcare case manager, she feels healthy and is happier than she has ever been. She believes that the intervention not only saved her life, but equipped her with the confidence and skills to become a more independent person.