Innovative efforts at UnitedHealthcare are guided with a practical end in view: empowering consumers, enabling access to quality care, helping the health care system work better, and helping improve affordability for consumers and employers alike.
View and download the 2014 Second Quarter Innovation Newsletter.
Advocate4Me is where technology and human interaction meet to help clear away member confusion, guide consumers to the care that's right for them, enable access to that care and make health care more affordable.
Caregiver Partners is a pilot program offered to employers that aggregates information, products and services for employees/caregivers and their families who are responsible for the care of aging parents or relatives.
The program is designed to provide two-way health messaging within a personal health information (PHI) protected environment. It's a secure way for members to text questions and concerns to their customer service representative, who looks into their matter and responds in a timely manner – with no waiting on hold!
Member PerksTM is a new savings program that offers exclusive discounts on healthier foods and over-the-counter products* to our Medicare & Retirement members.
*The products and services described are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the UnitedHealthcare grievance process.