Innovation Newsletter

Learn about recent innovations at UnitedHealthcare in the articles below. Or download and print (PDF) a summary of the past 12 months.

Winter 2011

UnitedHealthcare is working to make health care easier to manage and navigate. A new reminder program is available online or by mobile site, helping members manage their medications. Our direct lending program provides financing options to help meet the needs of the health care community. These are a few of the latest ways we're working to develop game-changing products, tools and services.

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• Symmetry Express Prototype
• Direct Lending to Providers Through OptumHealth Bank
• My Medication Reminders
• Curo Pilot

Fall 2011

In this issue we cover innovations that address those who are just beginning their experience as independent health care consumers, as well as those who are planning for retirement. In each case we are leveraging the flexibility of individual choice and empowered decision making for a deeply personal consumer experience.

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• UnitedHealthcare Wrks4me
• Health Wealth Decision Support
• AARP Innovation Joint Venture Pilots
• Community Services Connect
• Optum Flu Shot Card / Coupon for Care

Summer 2011

By combining innovative technology and radically new concepts about how to organize care, we're creating the nation's first sustainable health community, helping students learn to understand and use health information in their daily lives, protecting the integrity of our prescription drug supply and comforting those facing their doubts and fears at the end of life.

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• Tucson ACO
• Diversion/Forgery Controls Pilot
• Health Literacy
• Memories to Ease Life's Transitions

Spring 2011

This quarter features a decidedly high-tech roster of innovations, including two examples of telemedicine, a new online approval process that speeds access to prescriptions and a mobile phone application that makes it easier to walk our way to better health.

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• Telemedicine for the Navajo Nation
• Telepsychiatry
• Real-Time Self-Serve Prior Authorization
• Start! Walking phone application

In the News

UnitedHealthcare Opens Health Benefits Storefront

The Flushing, N.Y., location provides information and customer service on UnitedHealthcare benefits programs, health and wellness services and free public health education programs.

FORTUNE Ranks UnitedHealth Group No. 1 in Innovation

UnitedHealth Group recaptured the top ranking on FORTUNE Magazine's annual list of Most Admired Companies in America for innovation in the health insurance and managed care sector.