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ARTICLE The Doctor Will See You. Now.

Sometimes getting in to see a doctor isn't as simple as we'd like it to be. Appointments may need to be scheduled weeks in advance. Finding primary care physicians can be hard and offices might be located miles away, especially in rural areas.

This is more than just an inconvenience. Many patients who do not have primary care physicians nearby use the emergency room for routine care. As a result, emergency room wait times for patients who do need immediate attention have increased 40 percent, in part because of overcrowding.1 There has to be a better way.

Introducing NowClinicSM
NowClinic makes it possible for doctors and patients to have secure live chat and to see each other using the webcam on their computers. NowClinic online care from OptumHealth (a UnitedHealth Group company) makes it easy to visit a doctor by providing patients with immediate, real-time access to a licensed physician within their state simply by logging on to

Physicians are discovering that NowClinic online care lets them extend care to a wider range of people. Patients pay an affordable flat rate to access the physician of their choice. No appointments are necessary for NowClinic; consultations happen in real time, when and where it's convenient for the consumer.

NowClinic appointments are available to all residents within a participating state, regardless of insurance coverage. It is not connected to standard UnitedHealthcare medical plans.

NowClinic online care is being offered to patients currently seeing a participating physician in Texas. Plans are underway to add behavioral services and expand NowClinic to additional states by the end of 2010.

1. Waits To See An Emergency Department Physician, Health Affairs, 01/15/2008.

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