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ARTICLE Care Coordination

Strong support, from hospital to home.

The success of any treatment option depends on effective communication and consistent follow-through. That’s why UnitedHealthcare provides Care Coordination when members need hospital care.


At each step, our nurse case managers work with members to make sure they understand their treatment. Confusion about care instructions or gaps in care are quickly identified and resolved.


Nurse case managers support the treatment process by providing:

  • Preadmission counseling
  • Inpatient care advocacy
  • Discharge planning
  • Readmission prevention program
  • Prescription and rehabilitation information

The results include higher quality of care, fewer complications and decreased hospital readmissions following surgery.



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