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At the core of an integrated care approach is a focus on strong experiences for employers and employees and their families.

For employees, the experience with integrated behavioral and medical benefits creates fewer hand-offs and builds a more connected, end-to-end experience. Advocate4Me® representatives may be the initial point of contact for members navigating their health plan. Advocates are trained to connect members to clinical support through referrals to medical and behavioral clinicians and related programs.

Other elements of an integrated program include family and clinical support, as well as access to an Employee Assistance Program, or EAP.