Soft inspirational music plays. A blue u-shaped logo appears against a white background.
The logo disappears, leaving behind text.
ON SCREEN TEXT: Advocate4Me®
An animation shows two people riding a hot air balloon. One wears a headset and points out the front of the balloon while a woman sits in the back. The balloon rises over a mountain.
NARRATOR: Every health journey is simpler with the help of a guide. Someone to depend on when things come up, or even before.
A phone buzzes on a desk and a hand picks it up. A speech bubble appears from an advocate speaking on a headset. Another speech bubble appears pointing away with three dots in it.
NARRATOR: No matter why a member reaches out, they’ll connect with an experienced, compassionate advocate who has a snapshot view of the member’s healthcare experience in their dashboard.
The advocate’s computer monitor shows a line graph with dots on it. One turns orange as the cursor moves toward it. A lightbulb blinks on over the advocate’s head. The lightbulb turns into the hot air balloon which flies over a roped-off tip of a mountain.
NARRATOR: If the advocate sees an opportunity for the member, they can recommend a care path and resources, like a wellness program or clinical program designed to help manage a chronic condition.
Text appears on blue.
ON SCREEN TEXT: 39% of clinical program
enrollees are referred
by advocates
Smaller text is underneath.
ON SCREEN TEXT: UnitedHealthcare Advocate4Me performance reporting, 2021.
A hand points at the graph on the computer monitor and a red bird flies past the hot air balloon.
NARRATOR: A trusted guide with a big picture view can help connect the dots of care for our members.
Text appears on blue.
ON SCREEN TEXT: Our advocates
have a 91% overall
satisfaction rating
Smaller text is underneath.
ON SCREEN TEXT: UnitedHealthcare Advocate4Me performance reporting, 2021. Results not guaranteed.
The woman’s head appears in a bubble facing another bubble where the advocate wears a headset. They speak to each other.
NARRATOR: It’s also just nice to hear a friendly voice.
Text appears one word at a time on a white background.
ON SCREEN TEXT: Supporting employees with a simpler experience
Text appears on a white background.
ON SCREEN TEXT: Talk to your broker, consultant or
UnitedHealthcare representative
to learn more
A blue u-shaped logo appears against a white background, followed by text.
ON SCREEN TEXT: United
Healthcare
Text is along the bottom.
ON SCREEN TEXT: Advocate4Me® services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.
Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates.
© 2022 United HealthCare Services, Inc. All Rights Reserved. 23-2166000
B2B EI21563500.2 5/23
The music ends.
