Digital Onboarding aims to save time and money during open enrollment

Digital Onboarding saves your clients time and money by eliminating the need for live enrollers, paper forms or third-party solutions. Starting this May, UnitedHealthcare is promoting Digital Onboarding directly to renewing clients that are not currently submitting electronically to reduce the administrative burden. 

The no-cost digital tool is easy to implement and simplifies the enrollment process. It also results in more informed and engaged employees. 

How it works

  • UnitedHealthcare sends employees notice prior to and during open enrollment announcing and reminding them to enroll in benefits with Digital Onboarding.

    • Employers get real-time management reports to see the status and progress of their employees' enrollment and which products they selected.

  • Employees get enrollment decision support with simple instructions, friendly graphics and simplified terminology that helps provide:

    • Benefit and program recommendations personalized for each employee with help understanding the trade-offs of those selections.

    • Assistance selecting a primary care physician and setting up communication preferences.

    • Access to optional health and wellness programs.

Target criteria for renewing customers includes:

  • Key Accounts and Public Sector (groups with 101-3,000 eligible)

  • New Business or Renewals

  • Fully Insured or Self-Funded (ASO)

  • Medical plans on UNET Platform including our legacy MAMSI, River Valley and NHP plans and UnitedHealthcare Specialty Offerings

  • Clients must have UnitedHealthcare Medical, Behavioral Health and Healthy Pregnancy

UnitedHealthcare now supports enrollment in Spanish, groups with Carve Out Rx, limited 3rd party ancillary and year round New Hire enrollments.

Coming later in 2018: OptumRx prescription coverage look-up, additional year round enrollment capability including terms and changes.

For more details about Digital Onboarding, go to broker.uhc.com/digital-onboarding or call your UnitedHealthcare representative. 

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