Digital Onboarding aims to save time and money during open enrollment

Digital Onboarding saves your clients time and money by eliminating the need for live enrollers, paper forms or third-party solutions. Starting this May, UnitedHealthcare is promoting Digital Onboarding directly to renewing clients that are not currently submitting electronically to reduce the administrative burden. 

The no-cost digital tool is easy to implement and simplifies the enrollment process. It also results in more informed and engaged employees. 

How it works

• UnitedHealthcare sends employees notice prior to and during open enrollment announcing and reminding them to enroll in benefits with Digital Onboarding.

  • Employers get real-time management reports to see the status and progress of their employees' enrollment and which products they selected.

• Employees get enrollment decision support with simple instructions, friendly graphics and simplified terminology that helps provide:

  • Benefit and program recommendations personalized for each employee with help understanding the trade-offs of those selections.

  • Assistance selecting a primary care physician and setting up communication preferences.

  • Access to optional health and wellness programs.

Target criteria for renewing customers includes:

• Key Accounts and Public Sector (groups with 101-3,000 eligible)

• New Business or Renewals

• Fully Insured or Self-Funded (ASO)

• Medical plans on UNET Platform including our legacy MAMSI, River Valley and NHP plans and UnitedHealthcare Specialty Offerings

• Clients must have UnitedHealthcare Medical, Behavioral Health and Healthy Pregnancy

UnitedHealthcare now supports enrollment in Spanish, groups with Carve Out Rx, limited 3^rd party ancillary and year round New Hire enrollments.

Coming later in 2018: OptumRx prescription coverage look-up, additional year round enrollment capability including terms and changes.

For more details about Digital Onboarding call your UnitedHealthcare representative.