Improve members' understanding of their health plans with these resources
The Getting Started Toolkit is an online resource that gives brokers and employers information to help employees better understand their health plan.
- All states
- Employee experience
Only 40% of new members report having an excellent understanding of their health plan. Poor understanding can lead to unexpected surprises, such as delays in care, additional out-of-pocket costs and more.1
The Getting Started Toolkit is a self-service, online resource that provides brokers and employers with information to share with employees to help them gain a better understanding of their health plans.
The Getting Started Toolkit is organized into 3 sections to guide employers on the best time to share important health plan information:
- Before the plan begins
- When the plan begins
- One to three months into the plan
Each section includes a variety of resources, including fliers, brochures, infographics and emails. It also includes information on preventive care, helping employees find a doctor, Virtual Visits, and how to find and estimate care costs. See all of the Toolkit resources in the At-A-Glance flier below.
Top 5 most downloaded communications from the Toolkit:
- At-A-Glance Flier
- Waiting for Coverage to Start Checklist
- Welcome Brochure for fully insured (Self-funded (ASO) also available)
- Before the plan begins: A selection of resources email
- myuhc.com® Infographic (pdf)
Brokers and consultants: Contact your UnitedHealthcare representative with questions. Employers: Reach out to your broker, consultant or UnitedHealthcare representative for more information.
Uncover more ways to help clients save.
Discover plans, strategies and products that can improve engagement.
Find ways clients and their employees can simplify the experience, make healthier choices and lower costs.
- UnitedHealthcare New Member Tracking Survey, May 2019.