Optimizing the member experience to connect employees to better health and financial decisions
With new digital strategies and high-touch advocacy and support, UnitedHealthcare is creating an improved member experience to connect each employee to better health and financial decisions.
- All states
- Employee experience
Copays. Deductibles. Out-of-pocket costs. Health plans can be complicated and difficult to understand. In fact, about 60% of members say that they don’t have a good understanding of their health plan.1
By providing a simplified member experience, UnitedHealthcare helps to alleviate pain points for employees and their families throughout their health care journey, including:
- Understanding benefits, costs and coverage
- Reducing costs and avoiding surprise medical bills
- Accessing quality, cost-efficient care
- Managing complex conditions for children and adults
Through advancements in digital strategy, advanced analytics and personalization, employees receive support designed to help them make more informed health care decisions — from deciding if urgent care or the ER is the best place to go to the long-term management of a chronic condition.
To learn more about the strategy and solutions UnitedHealthcare offers to provide best-in-class member experience, download our latest white paper.
Uncover more ways to help clients save.
Discover plans, strategies and products that can improve engagement.
Find ways clients and their employees can simplify the experience, make healthier choices and lower costs.
- UnitedHealthcare new member tracking survey, 2019.