Christus Health is threatening to disrupt access to care for Louisianans unless we agree to its demands for a 40% price hike over the next three years
Christus Health issued a notice to end our current contract and is demanding a 40% price hike over the next three years as a condition of continuing our relationship. Christus Health’s egregious price hike demands are not affordable or sustainable for the people and employers we serve throughout Louisiana.
If we are unable to reach an agreement, Christus Health’s hospitals, facilities and its physicians will be out of network for employer-sponsored, individual and Medicare Advantage plans, effective Dec. 15, 2022.
Our goal is to renew our relationship so you and your family have continued access to Christus Health. That is why we have made numerous attempts to compromise and are proposing meaningful rate increases that ensure Christus Health continues to be fairly reimbursed for the important care it provides.
We are committed to continued good-faith discussions and will stay at the negotiating table as long as it takes to reach an agreement with Christus Health. We urge the health system to join us there and provide a reasonable proposal that is affordable for the Louisianans we’re honored to serve.
This negotiation does not impact our contract with Christus Health for our Medicaid plan or Veteran Affairs Community Care Network (VACCN). You continue to have in-network access to Christus Health’s facilities and its physicians if you are enrolled in one of these plans.
As we continue our negotiation with Christus Health, we have created the following frequently asked questions to ensure you have the information you need.
Our top priority is to renew our relationship with Christus Health and ensure you and your family continued access to the health system’s facilities and its physicians without any disruption.
However, if we are unable to reach an agreement, Christus Health’s hospitals, facilities and its physicians will no longer participate in our network for employer-sponsored, individual and Medicare Advantage plans, effective Dec. 15, 2022.
Employer-sponsored, individual and our Medicare Advantage plans will be out of network with Christus Health if we are unable to reach an agreement prior to Dec. 15, 2022.
This negotiation does not impact our contract with Christus Health for our Medicaid plan or Veteran Affairs Community Care Network (VACCN). If you are enrolled in one of these plans, you continue to have in-network access to Christus Health’s facilities and its physicians.
If we are unable to reach an agreement, the following hospitals will be out of network, beginning Dec. 15, 2022:
- Christus Coushatta Health Care Center
- Christus Ochsner Lake Area Hospital
- Christus Schumpert Highland Hospital
- Christus Ochsner St. Patrick Hospital
- Christus St. Frances Cabrini Hospital
Christus Health issued a notice to end our contract and is demanding a 40% price hike over the next three years as a condition of continuing our relationship. The unreasonable price hikes proposed by Christus Health would drive up premiums and out-of-pocket costs for you and your family as well as the cost of doing business for both our self-insured and fully insured employer group customers, impacting their ability to offer health care coverage for their employees.
For the past several years, Christus has received annual increases to its reimbursement that are more than fair and reasonable. Our latest proposal would provide Christus with additional meaningful rate increases to ensure the health system continues to be appropriately reimbursed for the important care it provides to you and your family.
Our top priority is to renew our relationship with Christus Health. However, we want you to know you continue to have access to a large network of hospitals, physicians and specialists that are readily able to provide high-quality care that meets your health care needs.
Some of the hospitals remaining in-network in the area include, but are not limited to:
Byrd Regional Hospital
Desoto Regional Health System
Lake Charles Memorial Hospital
Natchitoches Regional Medical Center
Ochsner LSU Health Shreveport
Rapides Regional Medical Center
Savoy Medical Center
West Calcasieu Cameron Hospital
Willis Knighton Health System
Willis Knighton Pierremont
Winn Parish Medical Center
We encourage you to call the number on your health plan ID card if you need assistance finding alternative hospitals or physicians in your area. You can also use the provider directory on our member websites to search for alternative hospitals and doctors:
If you are in the middle of treatment at a Christus Health hospital, facility or with a Christus Health physician, you may qualify for continuity of care after the health system goes out of network. Continuity of care provides continued in-network benefits for a specified period of time after a hospital or physician leaves our network. A few examples of patients who may qualify include:
- Women who are pregnant and undergoing a course of treatment for the pregnancy from the provider or facility.
- Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment.
If you or someone in your family has questions about continuity of care, please call the number on your health plan ID card.
In the event Christus Health leaves our network, people enrolled in our RPPO and group PPO Medicare Advantage plans continue to have access to Christus Health so long as the health system agrees to provide services to them.
Our RPPO and group PPO plans give our members the flexibility to see care providers that don’t participate in our network for no additional out-of-pocket cost beyond what they would pay to see a network provider. The reimbursement to care providers is the same as what they receive for treating patients enrolled in Original Medicare, regardless of network status.
In the event of an emergency, UnitedHealthcare members should continue going to the nearest hospital regardless of network status. Services will be covered at the in-network benefit level, regardless of whether the hospital participates in UnitedHealthcare’s network.