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Find the right benefits for you.

No matter where you are in life, your plan has benefits and services designed to help you stay healthy.

BENEFITS FOR ADULTS

Large choice of doctors.

Pick your own local primary care provider (PCP).

Hospital care.

Choose the hospital you want from our large network.

Vision.

Coverage for eye exams. Search for a vision care center near you at MarchVisionCare.com or call Member Services at 1-844-445-8324, TTY: 711.

No co-pays.

No co-pays for doctor visits or prescriptions.

Prevention and wellness programs.

Support to help you manage and improve your health.

Online and mobile tools.

Find a doctor, pharmacy and answers to your questions at myuhc.com/CommunityPlan.

Use our mobile UnitedHealthcare Health4Me™ app that lets you easily access your health plan information. The app can be downloaded to an Apple® or Android® smartphone or tablet.

We speak your language.

Our interpreters are ready to help you by phone.

Healthy Rewards.

Gift cards for eligible members who complete recommended services.

Sports physicals.

Get exams for sports teams.

Free cellphone.

Members may be eligible to receive a free cellphone and 350 monthly minutes, unlimited text messages and free calls to UnitedHealthcare Community Plan Member Services. Enroll by visiting safelink.com or calling 1-877-631-2550.

Weight loss surgery.

For eligible members, weight loss surgery may be covered when medically necessary.

Prescription drugs.

Large list of covered prescription drugs at no cost.

Immunizations, flu shots and vaccines.

To keep your family healthy.

24/7 NurseLine.

Get answers and advice anytime — even in the middle of the night and on weekends.

1-877-543-3409, TTY: 711.

Extra help when you need it.

If you have asthma, diabetes or another chronic condition, one of our Personal Care Managers can help. You or your caregiver may call if you feel you need these services. 1-844-445-8324, TTY: 711.

Quit For Life® program.

Coaching and online support to help you quit tobacco. Get assistancedeciding which type of nicotine substitute or medication is right for you. All at no cost. 1-866-QUIT-4-Life (1-866-784-8454).

Quarterly newsletters.

Updates, tips and advice on healthy habits.

Healthy First Steps®.

Expectant moms get extra help to stay healthy and have a healthy baby. Breast pumps available at no cost for eligible members. 1-800-599-5985, TTY: 711.

KidsHealth® website.

A free online resource with articles and videos on hundreds of topics, including asthma, diabetes, nutrition and exercise. UHCCommunityPlan.com/WAKids.

Youth programs.

Boys & Girls Clubs provide after-school programs, mentoring and homework assistance for youth members at participating clubs.

Behavioral Health Services.

Get help with issues such as depression or anxiety.  1-877-542-9231, TTY: 711. Or to search for a behavioral health provider, visit liveandworkwell.com (use access code UHCWA).

Hearing exams and hearing aids.

Covered for members under age 21.

EXTRA BENEFITS FOR MOMS & BABIES

Healthy First Steps®

This special program makes life easier for you and your baby. We help you:

• Find a doctor for yourself and your baby.

• Make appointments before and after your baby is born.

• Arrange transportation to and from doctor’s visits.

• Arrange for home health care if your doctor requests it.

• Order special supplies your doctor wants you to have. 

UnitedHealthcare Healthy First Steps®

This program helps keep you and your baby healthy during your pregnancy and your baby’s first 15 months of life. It includes:

• Email appointment reminders.

• A fun program to keep track of appointments.

• Reward cards for clothing and more.

BENEFITS FOR LIFE ON THE GO

Twitter

@UHCPregnantCare (in Spanish: @UHCEmbarazada) gives pregnant women information about pregnancy, childbirth and health in general.

UnitedHealthcare Mobile app

Check your health benefits, look at your claims information and find doctors in your network.

To talk to someone about your plan benefits, call a member advocate at 1-844-445-8324, TTY 711. Or visit us online at myuhc.com/CommunityPlan.

More for you.

Prevention is the best medicine.

Your annual wellness visit is an important part of your health care. It is included in your UnitedHealthcare health plan at no additional cost to you.

Read More

Benefits of exercise

Living a more active life doesn’t have to be hard. Simple lifestyle changes can help you feel better and stay healthier.

Read More

Finding the right doctor.

Your primary care physician (PCP) is very important. This is the person who will have the most information about you and your health.

Read More

Disclaimer Information
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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Premium Disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only.

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan)

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. 

UnitedHealthcare Connected® (Medicare-Medicaid Plan)

UnitedHealthcare Connected® (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan)

UnitedHealthcare Connected® for One Care (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. 

UnitedHealthcare Connected® general benefit disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. 

UnitedHealthcare Senior Care Options (HMO SNP) Plan

UnitedHealthcare Senior Care Options (SCO) is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare and does not have any other comprehensive health Insurance, except Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our Senior Care Options (SCO) program.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5 Star rating applies to plan year 2023.

Important provider information

The Choice is Yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 1-888-638-6613 TTY 711, or use your preferred relay service.

Declaration of Disaster or Emergency

If you’re affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non- contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.