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UCard® can help simplify things for many UnitedHealthcare members

Posted: October 13, 2022

Last updated date: October 19, 2022

The health care system is complicated. It’s often even harder for people who have ongoing health challenges or are dual eligible. They have to manage benefits for both Medicare and Medicaid, and may need to see multiple doctors, specialists and therapists.

To help make life easier for our members, UnitedHealthcare came up with the UnitedHealthcare UCard™. UCard helps many members unlock the benefits and programs included with their UnitedHealthcare dual health plan. Read on to find out how.

UCard helps with getting care

UnitedHealthcare UCard is a member ID and much more. Many members can show their UCard when they visit a provider, fill a prescription at a pharmacy, and go to the dentist or the eye doctor to access care.

Already a UnitedHealthcare dual plan member?

Manage your plan benefits and rewards in the UCard Hub.

UCard brings your benefits* together

UnitedHealthcare dual health plans are for people who have both Medicare and Medicaid. Dual plans help members manage their health with a variety of benefits. UCard makes it easier to get more out of your dual health plan. You’ll use UCard when you:

  • Buy covered healthy food and over-the-counter products
  • Pay utility bills
  • Go to the gym
  • Spend any earned rewards
Graphic image of hand and Ucard

Shop instore, online or by phone with UCard

If you’re enrolled in a plan with a food, OTC and utility bill credit, it will be loaded to your UCard the first of each month. Any unused credit expires on the last day of the month. It’s easy to buy your choice of covered healthy foods, OTC products and pay for utility bills. You can even have products delivered to your home at no cost.

UnitedHealthcare UCard is a member ID and much more

It’s all on the UCard Hub

With UCard, it’s easy to access your benefits and programs, so it’s simple to take advantage of what your plan has to offer. Members view and manage their benefit credit and rewards online on the UCard Hub section of the UnitedHealthcare member site and mobile app. UCard Hub is your go-to place to do things like:

  • Check benefit balances and available rewards
  • Find participating stores near you or shop online
  • View a list of covered healthy foods and OTC products
  • Pay utility bills
  • Get answers to common questions and more

Get your free dual plan guide

 Everything you need to know about Dual Special Needs plans in one, convenient guide.

You may be able to get more benefits

If you qualify for both Medicare and Medicaid, you may be able to get a dual health plan from UnitedHealthcare. Dual health plans typically include many extra benefits to help simplify life for full dual-eligible members. You’ll also get UCard to help make it easier to take advantage of those extra benefits.

*Benefits vary by plan and service area. Limitations and exclusions apply. For details about the exact benefits included with your 2023 Dual Special Needs Plan, call the number or visit the website printed on the back of your UnitedHealthcare UCard.

Benefits and features vary by plan/area. Limitations and exclusions apply.

See UnitedHealthcare plans in your area

Dual-eligible or Medicaid plan benefits can change depending on where you live. Search using your ZIP code to find the right plan to meet your health care needs.

Still have questions

We’re here to help

Contact us at:
1-844-812-5967 / TTY: 711
8 a.m. to 8 p.m. local time, 7 days a week.

Still have questions

We’re here to help

Contact us at:
1-844-812-5967 / TTY: 711
8 a.m. to 8 p.m. local time, 7 days a week.