Skip to main content
Main Content

UnitedHealthcare Indiana PathWays for Aging - Lookup Tools

Search for a Provider

There are many ways to choose a health care provider. It is important to find providers who are a good fit for you. Ideas include:

  • Talk to a friend or family member about who they see.
  • Call the provider office and ask questions.
  • Choose based on where the office is located.
  • View a list of providers that accept your health plan here.
  • We want you to feel good about the quality of the providers you choose. Health care providers include:
  • Primary Medical Providers (PMPs)
  • Specialists
  • Behavioral health providers
  • Dentists
  • Eye doctors
  • Hospitals
  • Urgent care clinics
  • Labs
  • Medical equipment companies

You can also get information about the quality of health care providers by using these links below:




Of course, you can also call Member Services at 1-855-767-2533. We will help you make the choice that’s right for you. 

Emergency and Urgent Care

The Provider Search Tool provides a list of many urgent care centers that you can use. You can use these centers when it’s not a life-threatening situation, but you are sick or need medical care right away and your PMP is not available. Urgent care centers are usually open in the evenings and on weekends.

Emergency rooms (ERs) are for major injuries or sudden sicknesses that may be life threatening and need medical care right away. In an emergency, you should call 911 or go to an ER immediately. If you use the ER for a reason that is not an emergency, you might owe a $3.00 copay. Your member handbook includes details about how to get approval to visit the ER.

Behavioral health is about how you feel and act. It is also called mental health. Your mental health is very important. All Indiana PathWays for Aging members can get mental health and addiction services without a referral. This includes:

  • office visits
  • inpatient and outpatient services.
    • See the member handbook for details.

While you are able to get behavioral health services without a referral from your PMP. Sometimes, it makes sense to talk to your PMP about any behavioral health problems you believe you may have. That way, your PMP can help to refer you to a behavioral health provider that works with us. If you want to find a behavioral health provider on your own, you can search for one at any time and make an appointment.

You can also call Member Services at 1-888-604-2575, TTY 711, for help.

Substance Use Disorder Services 

Members can get residential treatment if they are getting help due to alcohol or drug use. This includes overnight stays in a facility. The member’s Care Coordinator can help answer questions or explain any limits or prior approval needed.

Search for a behavioral health specialist

The Preferred Drug List (PDL) is a list of covered prescription drugs and drugs needing a prior approval. Prior approval is when your doctor must call us before giving you the prescription to see if we will cover it.

If you have questions about covered medications or pharmacy locations, please call Member Services.

Direct Member Reimbursement Form

If you have questions about covered medications or pharmacy locations, please call Member Services.

Search for a dentist.