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2025 UHC Dual Complete NE-V001 (HMO-POS D-SNP)

2024 UHC Dual Complete NE-V001 (HMO-POS D-SNP)

Medicare

What is a dual special needs plan?

H0169-006 -000

Monthly premium: $0.00 *

*Your costs may be as low as $0, depending on your level of Extra Help.

Our plan is a Medicare Advantage HMO Plan (HMO stands for Health Maintenance Organization) with a Point-of-Service (POS) option approved by Medicare and run by a private company. "Point-of-Service" means you can use providers outside the plan's network for an additional cost. If you have partial Medicaid benefits, this plan includes a monthly credit for OTC, healthy food, and utilities, $0 prescription drugs, and other valued extras.

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  • 2025 UHC Dual Complete NE-V001 (HMO-POS D-SNP)

1-844-812-5967 TTY: 711 8 a.m.-8 p.m. local time, 7 days a week

Taking Action to Support People

  • Help Finding a Network Care Provider, Early Refills: Plan participants who need help finding a care provider in the UnitedHealthcare network or obtaining early prescription refills can call Member Services at 1-844-445-7226, TTY 711  

  • Misplaced Medical ID cards, call 866-633-2446, 8 a.m.- 8 p.m. (in the local time zone), Monday through Friday. If you have a smartphone, download the free UniteHealthcare app, which provides instant access to your ID card, network care providers, personal health benefits and more.  

  • Free Help Line: Optum, a leading health and behavioral health services company, is offering a free emotional-support help line. Call the toll-free number at 1-800-718-7509, available 24 hours a day, seven days a week. The service is free of charge and open to anyone.   

  • Searching for Community Resources: Call Member Services at 1-844-445-7226, TTY 711.

Benefits & features

OTC, food and utilities

$65 credit every month to pay for OTC products, healthy food and utility bills Learn more about this benefit

$1000 dental allowance for covered preventive and comprehensive services like cleanings, fillings and crowns

 

$0 copay for generic and brand-name prescriptions Learn more about this benefit

$0 copay for a routine eye exam and $250 allowance for frames or contacts Learn more about this benefit

$0 copay for routine hearing exam and copays from $99 to $1,249 for a broad selection of OTC and brand-name hearing aids

Provider network

Access to a large network of providers

Fitness benefit

Free gym membership

UnitedHealthcare® Member Rewards

Earn rewards for getting an annual wellness visit, being physically active, connecting with others and more

Meal delivery

28 home-delivered meals for 14 days after every inpatient hospital stay

Routine foot care

6 routine foot care visits for a $35 copay each visit for nail trims and other covered preventive care treatments

Virtual visits

$0 copay for virtual visits to talk about medical and mental health concerns from home

Preventive care

$0 copay for preventive care, including an annual physical, flu shot, screenings and more

Lab services

$0 copay for all covered lab services

UnitedHealthcare® HouseCalls

Yearly in-home visit with a health care practitioner to help support your health between regular doctor visits

UHC Dual Complete NE-V001 (HMO-POS D-SNP)

Monthly plan premium for people who get extra help from Medicare to help pay for their prescription drug costs

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare. The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.

This table shows you what your monthly plan premium will be if you get extra help.

Your level of extra help Monthly premium*
100% $0.00

*This does not include any Medicare Part B premium you may have to pay.

If you aren’t getting extra help, you can see if you qualify by calling:

Your health care needs are unique. These documents can help you make sure you get the right coverage.

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Member resources

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