Contact us
We’re here to answer your questions and provide support to help you understand and use your benefits.
Tips for contacting us
There are two ways to find the phone number to call for information about your plan.
1. Look on your member ID card
Call the phone number on your member ID card (health plan ID card). The number may be located on the front or back of the card.
2. Select your plan type
Contact numbers depend on your plan type. Select your plan type from the list below to view the correct number to call for your plan.
If you have |
Contact us |
|---|---|
UnitedHealthcare health insurance plan through work |
1-866-801-4409 / TTY 711 |
| UnitedHealthcare Medicare Advantage or Prescription Drug plan | Call the number on your member ID card. |
| UnitedHealthcare Medicare supplement plan | 1-800-523-5800 / TTY 711 |
UnitedHealthcare Community plan/Medicaid |
Call the number on your member ID card. See phone numbers in your state |
If you have |
Contact website |
|---|---|
UnitedHealthcare health insurance plan through work |
Sign in to myuhc.com |
| UnitedHealthcare Medicare Advantage or Prescription Drug plan | |
| UnitedHealthcare Medicare supplement plan | Sign in to your Medicare supplement plan member site |
UnitedHealthcare Community plan/Medicaid |
Sign in to your Medicaid member site |
If you have |
Contact us |
Available hours | Contact website |
|---|---|---|---|
UnitedHealthcare health insurance plans through work |
1-866-801-4409 / TTY 711
|
All day, every day | Sign in to myuhc.com |
Having technical issues? |
1-877-844-4999 / TTY 711
|
If you have |
Contact us |
Available hours | Contact website |
|---|---|---|---|
UnitedHealthcare Individual & Family ACA Marketplace plans |
Arizona: 1-877-482-9045 / TTY 711 Colorado: 1-888-809-6539 / TTY 711 Florida: 1-888-200-0405 / TTY 711 Georgia: 1-800-609-9754 / TTY 711 Illinois: 1-888-200-0325 / TTY 711 Kansas: 1-866-761-7748 / TTY 771 Maryland: 1-800-691-0021 / TTY 711 Mississippi: 1-888-239-1451 / TTY 711 Missouri: 1-877-940-4172 / TTY 711 North Carolina: 1-800-980-5357 / TTY 711 Ohio: 1-800-331-4680 / TTY 711 Oklahoma: 1-800-980-5319 / TTY 711 Tennessee: 1-877-250-8188 / TTY 711 Virginia: 1-877-265-9199 / TTY 711 Washington: 1-888-832-0969 / TTY 711 |
8 a.m. to 6 p.m, Monday through Friday (available hours correspond to the area where the plan is offered: ET, CT, PT) | |
Individual Exchange Marketplace |
1-877-856-2429 / TTY 711 | ||
Short term insurance |
1-800-657-8205 / TTY 711 | Sign in to myuhone.com | |
| Dental and vision insurance plans | 1-800-657-8205 (Payment questions for dental plans underwritten by Golden Rule Insurance Company) 1-866-877-6187 (Dental and vision claims and benefits) |
||
UnitedHealthcare Oxford |
1-800-444-6222 / TTY 711 |
8 a.m. to 6 p.m. ET, Monday through Friday | |
Expatriate |
1-877-844-4999 / TTY 711 or call the number on your member ID card
|
Sign in to myuhc.com |
If you have |
Contact us |
Available hours | Contact website |
|---|---|---|---|
UnitedHealthcare Medicare Advantage or Prescription Drug Plan |
Call the number on your member ID card. 1-800-721-0627 / TTY 711 for technical issues
|
7 a.m. to 10 p.m. CT, 7 days a week for technical issues | |
UnitedHealthcare Medicare supplement plan |
1-800-523-5800 / TTY 711
|
Sign in to your Medicare supplement plan member site |
If you have |
Contact us |
Contact website |
|---|---|---|
UnitedHealthcare Community plan/Medicaid |
Call the number on your member ID card for general health plan information. If you don’t have your member ID card and are unable to sign in to your Medicaid member site: |
Sign in to your Medicaid member site |
If you’re looking for help with |
Contact us |
Contact website |
|---|---|---|
Current UnitedHealthcare plans |
1-833-827-5227 | |
SHOP Exchange Marketplace plans |
1-877-856-2430 |
Looking for insurance plans for your business?
Contact a UnitedHealthcare representative 1-833-827-5227
If you’re looking for |
Contact us |
|---|---|
Small and large business broker services |
1-888-842-4571 |
Individual products (UHOne) broker services |
1-800-474-4467 |
Medicare products — Producer Help Desk (PHD) |
1-888-381-8581 |
Looking for more resources for support and service?
Find information and explore UnitedHealthcare plans and products in your state.
If you’re a journalist looking for news and information about UnitedHealthcare, you can reach out to our media contacts for help.