Contact us: For providers
Contact information for providers
Select your state to find information, service and support.
Physician / Network Management
Address: 33 Inverness Center Parkway, Suite 350, Birmingham, AL 35242
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Fax Number: 1-205-437-8530
Provider Relations Physician and Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 5757 Plaza Drive, Cypress, CA 90630
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations Alaska Physician & Hospital Advocate Team
Toll Free Phone: 1-877-842-3210
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Arizona Network Management - Phoenix
Address: 1 East Washington Street, Suite 1700, Phoenix, AZ 85004
Arizona Network Management - Tucson
Address: 6245 E. Broadway Blvd., Suite 600, Tucson, AZ 85711
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic changes: 1-877-842-3210
Provider Relations Arizona Physician & Hospital Advocate Team
Email: Arizona_PR_Team@uhc.com for claims issues
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Arkansas Network Management
Address: 1401 West Capitol Avenue Suite #375, Little Rock, AR 72201
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Fax Number: 1-615-372-3564
Provider Relations Arkansas Physician & Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
California - Northern
Address: 2300 Clayton Road, Concord CA 94520
California - Southern
Address: 5757 Plaza Drive, Cypress CA 90630
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations California Physician & Hospital Advocate Team
Phone: 1-877-842-3210
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Colorado Network Management - Hospital, Physician & Ancillary Providers
Address: 6465 S. Greenwood Plaza Blvd, Ste. 300 Centennial, CO 80111
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Colorado Network Management - Skilled Nursing Facility (See above for SNF located in a hospital)
Phone: Call 1-888-795-7975 for contractual inquires; Call 1-877-842-3210 for demographic changes
Provider Relations Colorado Physician & Hospital Advocate Team
Email: Colorado_PR_Team@uhc.com for claims issues
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Colorado Skilled Nursing Facility (SNF) Advocate Team (See above for SNFs located in a hospital)
Phone: 1-888-795-7975
Network Management
Address: 185 Asylum Street, Mail Route CT039-10A, Hartford, CT 06103
Phone: 1-860-702-6133
Provider Relations Connecticut Physician & Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 1818 Market Street, Suite 1900, Philadelphia, PA 19103
Phone: 1-877-842-3210
Contract issues: uhc-network-de@uhc.com
Demographic Changes: 1-877-842-3210
Provider Relations
Delaware Physician and Hospital Advocate Team (provider education or escalated service issues)
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 10175 Little Patuxent Parkway, Suite 600 Columbia, MD 21044
Phone: 1-877-842-3210
Email: Northeastprteam@uhc.com
Provider Relations
Physician and Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Network Management - Jacksonville
Address: 10151 Deerwood Park, Bldg 100, Ste 420, Jacksonville, FL 32256
Phone: 877-842-3210
Network Management - Orlando
Address: 495 North Keller Road #200, Maitland, FL 32751
Phone: 877-842-3210
Network Management - South Florida
Address: 3100 SW 145th Ave, Miramar, FL 33027
Phone: 877-842-3210
Network Management - Tampa
Address: 3000 Bayport Drive, Suite 1170, Tampa, Florida 33607
Phone: 877-842-3210
Network Management - Preferred Care Partners and Medica Healthcare
Address: 9100 S. Dadeland Blvd Suite 1250 Miami, FL 33156
Phone: 877-670-8432
Email: pcp-NetworkManagementServices@uhcsouthflorida.com
Provider Relations
Physician Advocate Team (Billing on 1500 form)
Have questions about claims challenges or educational opportunities?
Email: southeastprteam@uhc.com
If you have a claim that remains unresolved after submission of a claim reconsideration, please ensure your email includes:
- Physician or facility name
- Organization Tax ID Number
- Contact representative name & telephone number
- Link ticket number (PTPCR # or CM #) or call reference number
- Member name
- Member ID
- Date of service
- Charge amount
Hospital Advocate Team (Providers billing on UB form)
Email: southeastprteam@uhc.com
Include practice name, contact name & number, reference # (from prior attempt(s) to resolve), TIN, and a brief description of the issue.
Network Management
Georgia Facility / Ancillary Contracting
Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
Georgia Physician Contracting
Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342
Toll Free Phone: 1-877-842-3210
Email: so_atlantic_phys_contracting@uhc.com
Provider Relations Georgia Physician & Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 1132 Bishop St., Suite 400; Honolulu, HI 96813
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: Hawaii_Network_Management@uhc.com
Provider Relations Hawaii Physician & Hospital Advocate Team
Provider Services Toll Free Phone
Medicaid: 1-888-980-8728
Medicare: 1-877-842-3210
Email: Hawaii_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Idaho Network Management
Address: 322 E. Front St. Ste. 400 Boise, ID 83702
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Inquiries: 1-877-842-3210
Provider Relations Idaho Physician & Hospital Advocate Team
For claims issues, email Idaho_PR_Team@UHC.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Chicago - Hospital, Physician & Ancillary Providers
Address: 200 E Randolph St, Suite 5300 Chicago, IL 60601-6602
Phone: 1-312-453-7055
Springfield/Decatur, Central/Southern IL
Address: 200 E Randolph St, Suite 5300 Chicago, IL 60601-6602
Phone: 1-312-453-7055
Skilled Nursing Facility Network Management (see above for SNFs located in a hospital)
Phone: Call 1-800-882-5981 for contractual inquires; Call 1-877-842-3210 for demographic changes.
Provider Relations
Physician and Hospital Advocate Team (Claims Related Issues)
Email: Illinois_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital)
Phone: 1-800-882-5981
Network Management
Have questions about your contract, demographics or fee schedule?
Email: IN_NM_Team@uhc.com
Please ensure your email includes:
- Physician or facility name
- Organization Tax ID Number
- Contact representative name & telephone number
Northwest Indiana Network Management-Managed by Illinois Network Management
Address: 200 E Randolph St, Ste 5300 Chicago, IL 60601
Phone: 1-312-803-5900
Fax Number: 1-888-311-4599
Indiana Network Management-Indianapolis and Fort Wayne
Address: 7440 Woodland Drive, Dept. 100 Indianapolis, IN 46278
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Network Management-Southeast & Southwest
Address: 7440 Woodland Drive, Dept. 100 Indianapolis, IN 46278
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Physician and Facility Advocate Team
Have questions about claims challenges or educational opportunities?
Email: Indiana_PR_Team@uhc.com
If you have a claim that remains unresolved after submission of a claim reconsideration, please ensure your email includes:
- Physician or facility name
- Organization Tax ID Number
- Contact representative name & telephone number
- Link ticket number (PTPCR # or CM #) or call reference number
- Member name
- Member ID
- Date of service
- Charge amount
Network Management
Western Iowa counties Pottawattamie, Harrison and Mills managed by Nebraska Network Management
Address: 2717 North 118th Street
Omaha, NE 68164
Phone: 1-800-284-0626
Network Management (Des Moines, & Quad Cities)
Address: 1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266
Phone: 1-800-669-1830
Provider Relations
Iowa Physician and Hospital Advocate Team
Email: Iowa_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management / Provider Contracting
Address: 10895 Grandview Drive, Suite 200
Overland Park, KS 66210
Toll Free Phone: 1-866-612-4259
Email: ks.net.mgmt@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Provider Relations Service and Advocacy
Email: Kansas_pr_team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Have questions about your contract, demographics or fee schedule?
Email: KY_NM_Team@uhc.com
Please ensure your email includes:
- Physician or facility name
- Organization Tax ID Number
- Contact representative name & telephone number
Kentucky Network Management-Lexington
Address: 230 Lexington Green Circle, Suite 400 Lexington, KY 40503
Main Phone: 1-859-825-6132
Toll Free Phone: 1-800-495-5285
Fax Number: 1-859-825-6173
Kentucky Network Management-Louisville
Address: 9100 Shelbyville Road Louisville, KY 40222
Toll Free Phone: 1-800-307-4959
Kentucky Network/Northern and Grant
Address: 400 E. Business Way, Suite 100 Cincinnati, OH 45241
Main Phone: 1-513-619-3600
Toll Free Phone: 1-800-752-7106
Kentucky-North East Network
Address: 9200 Worthington Road Westerville, OH 43082
Toll Free Phone: 1-800-328-8835
Provider Relations
Kentucky Physician and Facility Advocate Team
Have questions about claims challenges or educational opportunities?
Email: Kentucky_PR_Team@uhc.com
If you have a claim that remains unresolved after submission of a claim reconsideration, please ensure your email includes:
- Physician or facility name
- Organization Tax ID Number
- Contact representative name & telephone number
- Link ticket number (PTPCR # or CM #) or call reference number
- Member name
- Member ID
- Date of service
- Charge amount
Network Management
Address: 3838 N. Causeway Blvd., Suite 2600 Metairie, LA 70001
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Fax Number: 1-504-849-3551
Provider Relations Louisiana Physician and Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Northern New England Network Management (ME, NH, VT)
Address: 950 Winter Street, Suite 3800, Waltham, MA 02451
Phone: 1-877-842-3210
Email: ma_contracting@uhc.com
Provider Relations/Contracting
Provider Relations Email: Northeastprteam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 10175 Little Patuxent Parkway, Suite 600 Columbia, MD 21044
Phone: 877-842-3210
Provider Relations Physician and Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Email: ma_contracting@uhc.com
Provider Relations
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Network Management - Upper
Address: 9700 Health Care Lane Minnetonka, MN 55343
Phone: 1-800-842-3585
Network Management - Detroit, Eastern, Western and Northern
Address: 26957 Northwestern Highway, Ste 400 Southfield, MI 48034
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Toll Free Phone: 1-877-842-3210
Email: mi_pr_team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 12700 Whitewater Drive MN022-0610 Minnetonka, MN 55343
Email: mn_contracting@uhc.com
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes 1-877-842-3210
Provider Relations
Address: 12700 Whitewater Drive Minnetonka, MN 55343
Email: mn_provider_relations@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 795 Woodland Pkwy, Suite 301 Ridgeland, MS 39157
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Fax Number: 1-601-718-6584
Provider Relations Mississippi Physician and Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Network Management-Medicaid
Address: 13655 Riverport Drive Maryland Heights, MO 63043
Toll Free Phone: 1-866-574-6088
Email: mo_network_mgmt@uhc.com
Network Management-St Louis
Address: 13655 Riverport Drive Maryland Heights, MO 63043
Main Phone: 1-314-592-7163
Email: mo_network_mgmt@uhc.com
Toll Free Phone: 1-800-627-0687
Provider Relations Missouri Physician and Hospital Advocate Team
Email: Missouri_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 1111 Third Avenue, Suite 1100, Seattle, WA 98101
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations Colorado Physician & Hospital Advocate Team
Phone: 1-877-842-3210
Email: montana_pr_team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 2717 North 118th Street, Suite 300
Omaha, NE 68164
Toll Free Phone: 1-800-284-0626
Provider Relations
Email: nebraska_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 2720 North Tenaya Way Las Vegas, NV 89128
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Provider Relations/Contracting
Provider Relations Email: Northeastprteam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 170 Wood Ave South, 3rd Floor
Iselin, NJ 08830
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Provider Relations
Address: 170 Wood Avenue South, 3rd Floor Iselin, NJ 08830
Main Phone: (732) 623-1000
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Hospital, Physician & Ancillary Providers
Address: 8220 San Pedro Dr NE, Suite 300 Albuquerque, NM 87113
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Skilled Nursing Facility (see above for SNFs located in a hospital)
Phone: Call 1-888-795-7975 for contractual inquires; Call 1-877-842-3210 for demographic changes.
Provider Relations New Mexico Physician and Hospital Advocate teams
Email: NewMexico_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital)
Toll Free Phone: 1-888-795-7975
Network Management
Upstate (Albany)
Address: 13 Cornell Rd., 2nd Floor Latham, NY 12110
Email: NewYork_NM_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Upstate
Address: 5015 Campuswood Drive, Suite 303 East Syracuse, NY 13057
Email: NewYork_NM_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
NYS Empire Plan
Address: PO Box 2300, Kingston, NY 12401
Toll Free Phone: 1-877-7NYSHIP
Long Island
Address: 1 Penn Plaza, 8th Floor New York, NY 10119
Email: NewYork_NM_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Metro
Address: 1 Penn Plaza, 8th Floor New York, NY 10119
Email: NewYork_NM_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Provider Relations Physician and Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Contracting
Community Plan of North Carolina – Medicaid Contracting – Greensboro
Address: 3803 N. Elm Street, Greensboro, NC 27459
Toll Free Phone: 1-800-638-3302
Email: nc_hpops@uhc.com
Facility/Ancillary Contracting - Raleigh
Address: UnitedHealthcare, 4242 Six Forks Rd. Suite 1100, Raleigh, NC 27609
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
Physician Contracting - Raleigh
Address: UnitedHealthcare, 4242 Six Forks Rd. Suite 1100, Raleigh, NC 27609
Toll Free Phone: 1-877-842-3210
Fax Number: 1-855-253-3236
Email: so_atlantic_phys_contracting@uhc.com
Facility/Ancillary Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500 Charlotte, NC 28209
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
Physician Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500 Charlotte, NC 28209
Toll Free Phone: 1-877-842-3210
Fax Number: 1-855-253-3236
Email: so_atlantic_phys_contracting@uhc.com
North Carolina Facility/Ancillary Contracting - Greensboro
Address: 3803 N Elm St Greensboro, NC 27455
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
Physician Contracting - Greensboro
Address: 3803 N Elm St Greensboro, NC 27455
Toll Free Phone: 1-877-842-3210
Fax Number: 1-855-253-3236
Email: so_atlantic_phys_contracting@uhc.com
Dental Contracting
Toll Free Phone: 1-800-822-5353
Optum Health (Alternative Medicine) - Acupuncture, Massage Therapy, Nutrition Counseling, Chiro
Toll Free Phone: 1-800-873-4575
Physical Therapy Contracting - Optum Health (for Physical, Occupational, & Speech Therapy/Pathology)
Toll Free Phone: 1-888-676-7768
UMR - United Medical Resources Contracting
Toll Free Phone: 1-877-842-3210
United Behavioral Health Contracting for Mental Health Providers/Neuropsychology
Toll Free Phone: 1-877-614-0484
Provider Relations North Carolina Physician & Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 12700 Whitewater Drive MN022-0610
Minnetonka, MN 55343
Email: nd_contracting@uhc.com
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Address: 12700 Whitewater Drive Minnetonka, MN 55343
Email: nd_provider_relations@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Cleveland
Address: 1001 Lakeside Avenue, Suite 1000 Cleveland, OH 44114
Main Phone: 1-216-694-4080
Toll Free Phone: 1-800-468-5001
Fax Number: 1-216-771-1734
Dayton & Cincinnati
Address: 400 E. Business Way, Suite 100 Cincinnati, OH 45241
Main phone: 1-513-619-3600
Toll Free Phone: 1-800-752-7106
Columbus
Address: 5900 Parkwood Place, Fifth Floor Dublin, OH 430162
Main Phone: 1-614-698-3441
Toll Free Phone: 1-800-328-8835
Skilled Nursing Facility Network Mgmt - N. Ohio
(see above for SNFs located in a hospital)
Call 1-877-842-3210 for demographic changes
Provider Relations
Attention Care Providers: Please read carefully as instructions are based on provider type, participation status as well as other factors.
Medical Claims Assistance:
If you have a claim that remains unresolved after submission of a claim reconsideration, submit your claim issue to OH_PR_Team@UHC.Com. Please use the following format for submission. Please note that issues received in the Ohio PR Team mailbox that are missing any of the below data elements will be returned to the provider.
Subject Line: Facility/Group/Physician Name & Tax ID Number
Body of Email:
Member Name(s):
Member ID(s):
Date(s) of Service (start & end dates, if applicable):
Claim Number(s):
Billed Amount(s):
Expected Reimbursement Amount(s):
Reconsideration Reference Number(s): Either Call Center reference numbers or LINK PTPCR/PIQ number
Description: Detailed description as to why you feel the claim was not processed correctly. Please be specific and include any applicable codes, policies and/or documentation to support your case.
Medical Providers: Have questions or training needs? Please visit www.uhcprovider.com/en/resource-library/link-provider-self-service.html for a list of self-service tools as well as available trainings or contact your assigned Provider Advocate for assistance.
UMR Claims: Please visit www.umr.com
Behavioral Health Provider Types: Please visit www.providerexpress.com for resources and contacts
PT/OT/ST & Chiropractic Providers: Please visit www.myoptumhealthphysicalhealth.com/ for resources and contacts
Dental Providers: Medicare DSNP: Please contact 844-275-8750, Medicaid: Please contact Dentaquest at 877-542-9236, Commercial and Medicare: Please visit www.dbp.com/
Join the Network: Please visit www.uhcprovider.com/en/resource-library/Join-Our-Network.html for instructions on how to submit a request for participation
Demographic Updates: To update or change your practice information, please submit the Care Provider or Group Demographic Information Update form located at www.uhcprovider.com/en/demographics-profiles-attestation/link-my-practice-profile.html
Network Management
Address: 5800 Granite Parkway, Suite 700 Plano, TX 75024
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Network Management
Oregon Network Management
Address: 5 Centerpointe Drive, Suite 600 Lake Oswego, OR 97035
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations Physician & Hospital Advocate Team
Toll Free Phone: 1-877-842-3210
Email: oregon_pr_team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Pittsburgh, Pennsylvania (West) Address: 2 Allegheny Center, Suite 600, Pittsburgh, PA 15212
Pennsylvania Provider Advocates (provider education or escalated service issues): Northeastprteam@uhc.com
Western PA Network Management (for provider contract issues): uhc-network-wpa@uhc.com
Philadelphia, Pennsylvania (East) Address: 1818 Market Street, Suite 1900, Philadelphia, PA 19103
Pennsylvania Provider Advocates (provider education or escalated service issues): Northeastprteam@uhc.com
Eastern PA Network Management (for provider contract issues): uhc-network-epa@uhc.com
Network Management
Puerto Rico Network Management
Address: 9700 Health Care Lane, Minnetonka, MN 55343
Toll Free Phone: 1-800-842-3585
Network Management
Rhode Island Network Management
Address: 475 Kilvert Street, Suite 310, Warwick, RI 02886
Toll Free Phone: 1-860-702-6133
Provider Relations Rhode Island Physician & Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Contracting
South Carolina Facility/Ancillary Contracting
Address: 107 Westpark Boulevard, Suite 110, Columbia, SC 29210
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
South Carolina Physician Contracting
Address: 107 Westpark Boulevard, Suite 110, Columbia, SC 29210
Toll Free Phone: 1-877-842-3210
Fax Number: 1-855-253-3236
Email: so_atlantic_phys_contracting@uhc.com
Dental Contracting
Toll Free Phone: 1-800-822-5353
Optum Health (Alternative Medicine) - Acupuncture, Massage Therapy, Nutrition Counseling, Chiro
Toll Free Phone: 1-800-873-4575
Physical Therapy Contracting - Optum Health (for Physical, Occupational, & Speech Therapy/Pathology)
Toll Free Phone: 1-888-676-7768
UMR - United Medical Resources Contracting
Toll Free Phone: 1-877-842-3210
United Behavioral Health Contracting for Mental Health Providers/Neuropsychology
Toll Free Phone: 1-877-614-0484
Provider Relations South Carolina Physician & Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 12700 Whitewater Drive MN022-0610 Minnetonka, MN 55343
Email: sd_contracting@uhc.com
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Address: 12700 Whitewater Drive Minnetonka, MN 55343
Email: sd_provider_relations@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Tennessee Network Management-Middle
Address: 10 Cadillac Drive, Suite 200, Brentwood, TN 37027
Fax Number: 1-615-372-3564
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Tennessee Network Management-Southeast
Address: 1208 Pointe Centre Drive, Suite 230, Chattanooga, TN 37421
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Tennessee Network Management - Tri-Cities
Address: 2033 Meadowview Lane #300, Kingsport, TN 37660
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Tennessee Network Management - Memphis
Address: 3175 Lenox Park Blvd, Memphis, TN 38115
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations Tennessee Physician & Hospital Advocate Team
Email: southeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Texas Network Management-Austin
Address: 1250 S Capital of Texas HWY Building 1, Suite 360 Austin, TX 78746
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Texas Network Management-Houston
Address: 2000 West Loop South, Suite 900, Houston, TX 77027
Phone: (866) 574-6088
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Texas Network Management-Dallas
Address: 1311 W President George Bush Hwy Richardson, TX 75080
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Texas Network Management-East, West & North Central Texas
Address: 1311 W President George Bush Hwy Richardson, TX 75080
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Texas Network Management - San Antonio
Address: 6200 Northwest Pkwy, San Antonio, TX 78249
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Central Texas Physician & Hospital Team
Email: ProviderServiceCTX@uhc.com for claims issues
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
North Texas Physician & Hospital Advocate Team
Email: ProviderServiceNTX@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
South Texas Physician & Hospital Team
Email: ProviderServiceSTX@uhc.com for claims issues
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Address: 2525 Lake Park Blvd, Salt Lake City, UT 84120
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Utah Physician & Hospital Advocate Team
Email: Utah_PR_Team@uhc.com for claim issues
Include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Provider Relations/Contracting
Provider Relations Email: Northeastprteam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Virgin Islands - Network Management
Address: 9700 Health Care Lane, Minnetonka, MN
Toll Free Phone: 1-800-842-3585
Network Management
Address: 12018 Sunrise Valley Drive , Suite 100, Reston, VA 20191
Toll Free Phone: 877-842-3210
Physician and Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Washington Network Management - Hospital, Physician & Ancillary Providers
Address: 1111 Third Avenue, Suite 1100, Seattle, WA 98101
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Washington Skilled Nursing Facility Network Management
(see above for SNFs located in a hospital)
Address: WA
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations Washington Physician & Hospital Advocate Team
Email: washington_pr_team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Toll Free Phone: 1-877-842-3210
Network Management
Address: 12018 Sunrise Valley Drive , Suite 100, Reston, VA 20191
Toll Free Phone: 877-842-3210
Email: UHC-Network-WV@uhc.com
Provider Relations Physician and Hospital Advocate Team
Email: Northeastprteam@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Wisconsin Network Management-Milwaukee (NE & SE WI)
Address: 10701 W Research Drive, Milwaukee, WI 53226
Main Phone: 1-414-443-4000
Toll Free Phone: 1-866-315-2319
Wisconsin Network Management-Central
Phone (LaborCare inquiries only): 1-800-842-3585
Provider Relations
Wisconsin (Grant/Crawford counties) Physician and Hospital Advocate Team
Email: Iowa_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Wisconsin (NE/SE areas only) Physician and Hospital Advocate Team
Email: Wisconsin_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Network Management
Colorado/Wyoming Network Management - Hospital, Physician & Ancillary Providers
Address: 6465 Greenwood Plaza Blvd Suite 300 Centennial, CO 80111
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Colorado Network Management – Skilled Nursing Facility
(see above for SNFs located in a hospital)
Contract/Credentialing/Premium Designation Inquiries: email networkhelp@uhc.com and include health care professional / facility name, contact name and phone number, NPI, TIN, and brief description of your inquiry including any reference numbers.
Demographic Changes: 1-877-842-3210
Provider Relations
Colorado Physician & Hospital Advocate Team
Email: Colorado_PR_Team@uhc.com
Include health care professional / facility name, contact name & phone number, any tracking / reference numbers, TIN, and brief description of issue.
Colorado Skilled Nursing Facility (SNF) Advocate Team
(see above for SNFs located in a hospital)
Phone: 1-888-795-7975