Alabama
Physician / Network Management
Address: 33 Inverness Center Parkway, Suite 350
Birmingham, AL 35242
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Fax Number: 1-205-437-8530
Provider Relations
Physician and Hospital Advocate Team
Email: Alabama_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Alaska
Network Management
Address: 5757 Plaza Drive, Cypress, CA 90630
Toll Free Phone: 1-800-343-2608
Provider Relations
Alaska Physician & Hospital Advocate Team
Be prepared to provide physician name, contact name & #, tracking #, TIN, and brief description of issue.
Toll Free Phone: 1-800-343-2608
Arizona
Network Management
Arizona Network Management - Phoenix
Address: 1 East Washington Street, Suite 1700, Phoenix, AZ 85004
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Arizona Network Management - Tucson
Address: 6245 E. Broadway Blvd., Suite 600, Tucson, AZ 85711
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Provider Relations
Arizona Physician & Hospital Advocate Team
Email: Arizona_PR_Team@uhc.com for claims issues
Please provide physician name, contact name & #, tracking #, TIN, and brief description of the issue.
Arkansas
Network Management
Arkansas Network Management
Address: 1401 West Capitol Avenue Suite #375, Little Rock, AR 72201
Toll Free Phone: 1-877-842-3210
Fax Number: 1-615-372-3564
Contractual Inquiries: 1-877-842-3210
Demographic Changes: 1-877-842-3210
Provider Relations
Arkansas Physician & Hospital Advocate Team
Address: Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Email: UHC_TN_outreach@uhc.com
California
Network Management
California - Northern
Address: 2300 Clayton Road, Concord CA 94520
Phone: Call 1-866-574-6088 for contractual inquiries.
Call 1-877-842-3210 for demographic changes.
California - Southern
Address: 5757 Plaza Drive, Cypress CA 90630
Phone: Call 1-866-574-6088 for contractual inquiries.
Call 1-877-842-3210 for demographic changes.
Provider Relations
California Physician & Hospital Advocate Team
Please provide physician, contact name & #, tracking #, TIN, and brief description of the issue.
Phone: 1-877-842-3210
Colorado
Network Management
Colorado Network Management - Hospital, Physician & Ancillary Providers
Address: 6465 S. Greenwood Plaza Blvd, Ste. 300
Centennial, CO 80111
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Colorado Network Management - Skilled Nursing Facility (See above for SNF located in a hospital)
Phone: Call 1-888-795-7975 for contractual inquires; Call 1-877-842-3210 for demographic changes
Provider Relations
Colorado Physician & Hospital Advocate Team
Email: Colorado_PR_Team@uhc.com for claims issues
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Colorado Skilled Nursing Facility (SNF) Advocate Team (See above for SNFs located in a hospital)
Phone: 1-888-795-7975
Connecticut
Network Management
Address:
185 Asylum Street, Mail Route CT039-10A, Hartford, CT 06103
Phone: 1-860-702-6133
Provider Relations
Connecticut Physician & Hospital Advocate Team
Email: Connecticut_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Delaware
Network Management
Delaware Network Management
Address: 100 Penn Square East, Suite 410
Philadelphia, PA 19107
Phone: 1-877-842-3210
Provider Relations
Delaware Physician and Hospital Advocate Team
Email: UHC-DE-ProviderRelations@uhc.com
District of Columbia
Network Management
Address: 800 King Farm Blvd, Suite 600, Rockville, MD 20850
Phone: 1-877-842-3210
Fax Number: 1-410-540-8381
Email: md_dc_provider_relations@uhc.com
Provider Relations
Physician and Hospital Advocate Team
Email: md_dc_provider_relations@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Florida
Network Management
Network Management - Jacksonville
Address: 10151 Deerwood Park, Bldg 100, Ste 420, Jacksonville, FL 32256
Phone: 877-842-3210
Network Management - Orlando
Address: 495 North Keller Road #200, Maitland, FL 32751
Phone: 877-842-3210
Network Management - South Florida
Address: 3100 SW 145th Ave, Miramar, FL 33027
Phone: 877-842-3210
Network Management - Tampa
Address: 9009 Corporate Lake Drive, Suite 200, Tampa , FL 33634
Phone: 877-842-3210
Fax Number: 1-813-890-4530
Provider Relations
Physician Advocate Team (Billing on 1500 form)
Email: FL_PR_Physicians@uhc.com
Include practice name, contact name & number, reference # (from prior attempt(s) to resolve), TIN, and a brief description of the issue.
Fax: 1-844-843-2793
Hospital Advocate Team (Providers bililng on UB form)
Email: FL_PR_Facilities@uhc.com
Include practice name, contact name & number, reference # (from prior attempt(s) to resolve), TIN, and a brief description of the issue.
Fax: 1-844-343-9861
Georgia
Network Management
Georgia Facility / Ancillary Contracting
Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342
Toll Free Phone: 1-877-842-3210
Email: sacopsteam@uhc.com
Georgia Physician Contracting
Address: 5775 Peachtree Dunwoody Rd, 4th Fl, Atlanta, GA 30342
Toll Free Phone: 1-877-842-3210
Email: ganetworkmgm@uhc.com
Provider Relations
Georgia Physician & Hospital Advocate Team
Email: GeorgiaPRTeam@uhc.com
Include physician name, contact name, phone#, tracking #, TIN, and your issue in email
Hawaii
Network Management
Medicaid – QUEST Integration
Address: 1132 Bishop St., Suite 400; Honolulu, HI 96813
Member Services Toll Free Phone: 1-888-980-8728, TTY 711 (7:45am – 4:30pm HST, Monday – Friday)
Provider Services Toll Free Phone: 1-888-980-8728, TTY 711 (7:45am – 4:30pm HST, Monday – Friday)
Medicare
Member Services Toll Free Phone: 1-866-622-8054, TTY 711 (7:45am – 4:30pm HST, Monday – Friday)
Provider Services Toll Free Phone: 1-866-622-8054, TTY 711 (7:45am – 4:30pm HST, Monday – Friday)
Provider Relations
Hawaii Physician & Hospital Advocate Team
Provider Services Toll Free Phone: Medicaid 1-888-980-8728, Medicare 1-866-622-8054
Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Idaho
Network Management
Idaho Network Management
Address: 205 E Watertower Ln, Meridian ID 83642
Contractual Inquiries: 1-866-574-6088
Demographic Inquiries: 1-877-842-3210
Provider Relations
Idaho Physician & Hospital Advocate Team
For claims issues, email Idaho_PR_Team@UHC.com
Please provide physician name, contact name & #, tracking #, TIN, and brief description of the issue.
Illinois
Network Management
Chicago - Hospital, Physician & Ancillary Providers
Address: 200 E Randolph St, Suite 5300
Chicago, IL 60601-6602
Phone: 1-312-453-7055
Springfield/Decatur, Central/Southern IL (Managed by MO Network Management)
Address: 13655 Riverport Drive
Maryland Heights, MO 63043
Phone: 1-314-592-7163
Phone: 1-800-627-0687
Skilled Nursing Facility Network Management (see above for SNFs located in a hospital)
Phone: Call 1-800-882-5981 for contractual inquires; Call 1-877-842-3210 for demographic changes.
Provider Relations
Physician and Hospital Advocate Team (Claims Related Issues)
Email: Illinois_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital)
Phone: 1-800-882-5981
Indiana
Network Management
Northwest Indiana Network Management-Managed by Illinois Network Management
Address: 200 E Randolph St, Ste 5300
Chicago, IL 60601
Phone: 1-312-803-5900
Fax Number: 1-888-311-4599
Indiana Network Management-Indianapolis and Fort Wayne
Address: 7440 Woodland Drive, Dept. 100
Indianapolis, IN 46278
Phone: 1-317-405-3942
Network Management-Southeast & Southwest
Address: 7440 Woodland Drive, Dept. 100
Indianapolis, IN 46278
Phone: 1-317-405-3942
Network Management-Central
Address: 180 E Ocean Blvd., Suite 500
Long Beach, CA 90802
Provider Relations
Physician and Hospital Advocate Team
Email: Indiana_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Iowa
Network Management
Western Iowa counties Pottawattamie, Harrison and Mills managed by Nebraska Network Management
Address: 2717 North 118th Street
Omaha, NE 68164
Phone: 1-800-284-0626
Network Management (Des Moines, & Quad Cities)
Address: 1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266
Phone: 1-800-669-1830
Provider Relations
Iowa Physician and Hospital Advocate Team
Email: Iowa_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Kansas
Network Management / Provider Contracting
Address: 10895 Grandview Drive, Suite 200
Overland Park, KS 66210
Toll Free Phone: 1-866-612-4259
Email: ks.net.mgmt@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Provider Relations Service and Advocacy
Email: Kansas_pr_team@uhc.com
Include physician name, contact name & #, TIN, and brief description of issue.
Kentucky
Network Management
Kentucky Network Management-Lexington
Address: 230 Lexington Green Circle, Suite 400
Lexington, KY 40503
Main Phone: 1-859-825-6132
Toll Free Phone: 1-800-495-5285
Fax Number: 1-859-825-6173
Kentucky Network Management-Louisville
Address: 9100 Shelbyville Road
Louisville, KY 40222
Toll Free Phone: 1-800-307-4959
Kentucky Network/Northern and Grant
Address: 5151 Pfeiffer Road 4th Floor
Cincinnati, OH 45242
Toll Free Phone: 1-800-752-7106
Kentucky-North East Network
Address: 9200 Worthington Road
Westerville, OH 43082
Toll Free Phone: 1-800-328-8835
Provider Relations
Kentucky Physician & Hospital Advocate Team
Email: Kentucky_PR_Team@uhc.com
Include physician name, contact name & number, tracking number, TIN, and brief description of issue.
Louisiana
Network Management
Address: 3838 N. Causeway Blvd., Suite 2600
Metairie, LA 70001
Phone: 1-866-574-6088
Fax Number: 1-504-849-3551
Provider Relations
Louisiana Physician and Hospital Advocate Team
Address: Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Email: Louisiana_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Maine
Network Management
Northern New England Network Management (ME, NH, VT)
Address: 950 Winter Street, Suite 3800, Waltham, MA 02451
Phone: 1-877-842-3210
Email:ma_contracting@uhc.com
Provider Relations/Contracting
Provider Relations Email: NorthernNE_PRTeam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include physician name, contact name & phone #, tracking #, TIN, and brief description of issue.
Maryland
Network Management
Maryland Network Management - Baltimore
Address: 6220 Old Dobbin Ln
Columbia, MD 21045
Phone: 1-877-842-3210
Network Management - Rockville
Address: 800 King Farm Blvd., Suite 600
Rockville, MD 20850
Phone: 1-877-842-3210
Provider Relations
Physician and Hospital Advocate Team
Email: md_dc_provider_relations@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Massachusetts
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Email: ma_contracting@uhc.com
Provider Relations
Email: NorthernNE_PRTeam@uhc.com
Include physician name, contact name & phone #, tracking #, TIN, and brief description of issue.
Michigan
Network Management
Network Management - Upper
Address: 9700 Health Care Lane
Minnetonka, MN 55343
Phone: 1-800-842-3585
Network Management - Detroit, Eastern, Western and Northern
Address: 26957 Northwestern Highway, Ste 400
Southfield, MI 48034
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Provider Relations
Toll Free Phone: 1-877-842-3210
Email: mi_pr_team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Minnesota
Network Management
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: mn_contracting@uhc.com
Phone: 1-800-842-3585 (for UnitedHealthcare LaborCare inquiries)
Phone: 1-866-569-2069 (for UnitedHealthcare contracting inquiries)
Provider Relations
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: mn_provider_relations@uhc.com
Include physician name, your contact name & #, tracking #, TIN, and brief description of issue
Mississippi
Network Management
Address: 795 Woodland Pkwy, Suite 301
Ridgeland, MS 39157
Phone: 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Fax Number: 1-601-718-6584
Provider Relations
Mississippi Physician and Hospital Advocate Team
Email: Mississippi_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Missouri
Network Management
Network Management-Medicaid
Address: 13655 Riverport Drive
Maryland Heights, MO 63043
Toll Free Phone: 1-866-574-6088
Email: mo_network_mgmt@uhc.com
Network Management-St Louis
Address: 13655 Riverport Drive
Maryland Heights, MO 63043
Main Phone: 1-314-592-7000
Email: mo_network_mgmt@uhc.com
Toll Free Phone: 1-800-627-0687
Provider Relations
Missouri Physician and Hospital Advocate Team
Email: Missouri_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Montana
Network Management
Address: 1111 Third Avenue, Suite 1100, Seattle, WA 98101
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Provider Relations
Washington Physician & Hospital Advocate Team
Phone: 1-800-829-2925
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Nebraska
Network Management
Address: 2717 North 118th Street, Suite 300
Omaha, NE 68164
Toll Free Phone: 1-800-284-0626
Provider Relations
Email: nebraska_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Nevada
Network Management
Address: 2720 North Tenaya Way
Las Vegas, NV 89128
Phone: Call 1-866-574-6088 for contractual inquiries. Call (877) 842-3210 for demographic changes.
New Hampshire
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Provider Relations/Contracting
Provider Relations Email: NorthernNE_PRTeam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include physician name, contact name & phone #, tracking #, TIN, and brief description of issue.
New Jersey
Network Management
Address: 170 Wood Ave South, 3rd Floor
Iselin, NJ 08830
Email: NewJersey_PR_Team@uhc.com
Provider Relations
Address: 170 Wood Avenue South, 3rd Floor
Iselin, NJ 08830
Main Phone: (732) 623-1000
Email: NewJersey_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
New Mexico
Network Management
Hospital, Physician & Ancillary Providers
Address: 8220 San Pedro Dr NE, Suite 300
Albuquerque, NM 87113
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Skilled Nursing Facility (see above for SNFs located in a hospital)
Phone: Call 1-888-795-7975 for contractual inquires; Call 1-877-842-3210 for demographic changes.
Provider Relations
New Mexico Physician and Hospital Advocate teams
Email: NewMexico_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital)
Toll Free Phone: 1-888-795-7975
New York
Network Management
Upstate (Albany)
Address: 13 Cornell Rd., 2nd Floor
Latham, NY 12110
Email: NewYork_NM_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Upstate
Address: 5015 Campuswood Drive, Suite 303
East Syracuse, NY 13057
Email: NewYork_NM_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
NYS Empire Plan
Address: PO Box 2300,
Kingston, NY 12401
Toll Free Phone: 1-877-7NYSHIP
Long Island
Address: 1 Penn Plaza, 8th Floor
New York, NY 10119
Email: NewYork_NM_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Metro
Address: 1 Penn Plaza, 8th Floor
New York, NY 10119
Email: NewYork_NM_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Provider Relations
Physician and Hospital Advocate Team
Email: NewYork_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
North Carolina
Network Contracting
Facility/Ancillary Contracting - Cary (Raleigh/Durham)
Address: 1001 Winstead Dr. #200
Cary, NC 27513
Toll Free Phone: 1-800-362-0655
Fax Number: 1-803-454-1340
Email: sacopsteam@uhc.com
Physician Contracting - Cary (Raleigh/Durham)
Address: 1001 Winstead Dr. #200
Cary, NC 27513
Toll Free Phone: 1-877-572-3041
Fax Number: 1-855-253-3236
Email: carolinascontracting@uhc.com
Facility/Ancillary Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500
Charlotte, NC 28209
Toll Free Phone: 1-800-362-0655
Fax Number: 1-803-454-1340
Email: sacopsteam@uhc.com
Physician Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500
Charlotte, NC 28209
Toll Free Phone: 1-877-572-3041
Fax Number: 1-855-253-3236
Email: carolinascontracting@uhc.com
North Carolina Facility/Ancillary Contracting - Greensboro
Address: 3803 N Elm St
Greensboro, NC 27455
Toll Free Phone: 1-800-362-0655
Fax Number: 1-803-454-1340
Email: sacopsteam@uhc.com
Physician Contracting - Greensboro
Address: 3803 N Elm St
Greensboro, NC 27455
Toll Free Phone: 1-877-572-3041
Fax Number: 1-855-253-3236
Email: carolinascontracting@uhc.com
Dental Contracting
Toll Free Phone: 1-800-822-5353
Optum Health (Alternative Medicine) - Acupuncture, Massage Therapy, Nutrition Counseling, Chiro
Toll Free Phone: 1-800-873-4575
Physical Therapy Contracting - Optum Health (for Physical, Occupational, & Speech Therapy/Pathology)
Toll Free Phone: 1-888-676-7768
UMR - United Medical Resources Contracting
Toll Free Phone: 1-877-842-3210
United Behavioral Health Contracting for Mental Health Providers/Neuropsychology
Toll Free Phone: 1-877-614-0484
Provider Relations
North Carolina Physician & Hospital Advocate Team
Email: CarolinasPRTeam@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
North Dakota
Network Management
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: nd_contracting@uhc.com
Phone: 1-800-842-3585 (for UnitedHealthcare LaborCare inquiries)
Phone: 1-866-569-2069 (for UnitedHealthcare contracting inquiries)
Provider Relations
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: nd_provider_relations@uhc.com
Include physician name, your contact name & #, tracking #, TIN, and brief description of issue
Ohio
Network Management
Cleveland
Address: 1001 Lakeside Avenue, Suite 1000
Cleveland, OH 44114
Main Phone: 1-216-694-4080
Toll Free Phone: 1-800-468-5001
Fax Number: 1-216-771-1734
Dayton & Cincinnati
Address: 400 E. Business Way, Suite 100
Cincinnati, OH 45241
Main phone: 1-513-619-3600
Toll Free Phone: 1-866-630-3104
Columbus
Address: 9200 Worthington Road
Westerville, OH 43082
Main Phone: 1-614-410-7000
Toll Free Phone: 1-800-328-8835
Skilled Nursing Facility Network Mgmt - N. Ohio
(see above for SNFs located in a hospital)
Call 1-877-842-3210 for demographic changes
Provider Relations
Cleveland Ohio Physician and Hospital Advocate Team
Email: Cleveland_PR_Team@uhc.com
Columbus Ohio Physician and Hospital Advocate Team
Email: Columbus_PR_Team@uhc.com
Southwest Ohio Physician and Hospital Advocate Team
Email: SW_Ohio_PR_Team@uhc.com
Oklahoma
Network Management
Address: 5800 Granite Parkway, Suite 700
Plano, TX 75024
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Oregon
Network Management
Oregon Network Management
Address: 5 Centerpointe Drive, Suite 600
Lake Oswego, OR 97035
Phone: Call 1-866-574-6088 for contractual inquiries. Call 1-877-842-3210 for demographic changes.
Provider Relations
Physician & Hospital Advocate Team
Toll Free Phone: 1-800-922-1444
Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue.
Pennsylvania
Network Management
Pittsburgh, Pennsylvania (West)
Address: 1001 Brinton Rd.
Pittsburgh, PA 15221
Western PA Contract Analyst Team: UHC-WPA-CAT@uhc.com
- Phycon assistance for which you have received a response of Resolved-Closed or Resolved-Partially Completed.
- Phycon PR assistance for requests that have received no response in 60 or more days.
- Resolved-Completed Phycon PRs that you believe may have resulted in inaccuracies.
Pennsylvania Provider Advocates (provider education or escalated service issues): UHC-PA-ProviderRelations@uhc.com
Western PA Network Management (for provider contract issues): UHC-Network-WPA@uhc.com
Philadelphia, Pennsylvania (East)
Address: 100 East Penn Square, Suite 410
Philadelphia, PA 19107
Eastern PA Contract Analyst Team: united-cat-epa@uhc.comOpens a new window
- Phycon assistance for which you have received a response of Resolved-Closed or Resolved-Partially Completed.
- Phycon PR assistance for requests that have received no response in 60 or more days.
- Resolved-Completed Phycon PRs that you believe may have resulted in inaccuracies.
Pennsylvania Provider Advocates (provider education or escalated service issues): uhc-pa-providerrelations@uhc.comOpens a new window
Eastern PA Network Management (for provider contract issues): uhc-network-epa@uhc.com
Puerto Rico
Network Management
Puerto Rico Network Management
Address: 9700 Health Care Lane, Minnetonka, MN 55343
Toll Free Phone: 1-800-842-3585
Rhode Island
Network Management
Rhode Island Network Management
Address: 475 Kilvert Street, Suite 310, Warwick, RI 02886
Toll Free Phone: 1-860-702-6133
Provider Relations
Rhode Island Physician & Hospital Advocate Team
Address: Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Email: RhodeIsland_PR_Team@uhc.com
South Carolina
Network Contracting
South Carolina Facility/Ancillary Contracting
Address: 107 Westpark Boulevard, Suite 110, Columbia, SC 29210
Main Phone: 1-803-551-1170
Toll Free Phone: 1-800-660-5378
Fax Number: 1-803-454-1340
Email: sacopsteam@uhc.com
South Carolina Physician Contracting
Address: 107 Westpark Boulevard, Suite 110, Columbia, SC 29210
Toll Free Phone: 1-877-572-3041
Fax Number: 1-855-253-3236
Email: carolinascontracting@uhc.com
Dental Contracting
Toll Free Phone: 1-800-822-5353
Optum Health (Alternative Medicine) - Acupuncture, Massage Therapy, Nutrition Counseling, Chiro
Toll Free Phone: 1-800-873-4575
Physical Therapy Contracting - Optum Health (for Physical, Occupational, & Speech Therapy/Pathology)
Toll Free Phone: 1-888-676-7768
UMR - United Medical Resources Contracting
Toll Free Phone: 1-877-842-3210
Email: Visit http://www.umr.com/oss/cms/UMR/contact/
United Behavioral Health Contracting for Mental Health Providers/Neuropsychology
Toll Free Phone: 1-877-614-0484
Email: https://www.providerexpress.com/cred/credIndex.html
Provider Relations
South Carolina Physician & Hospital Advocate Team
Address: Include physician name, contact name, phone#, tracking #, TIN, and your issue in email
Email: CarolinasPRTeam@uhc.com
South Dakota
Network Management
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: sd_contracting@uhc.com
Phone: 1-800-842-3585 (for UnitedHealthcare LaborCare inquiries)
Phone: 1-866-569-2069 (for UnitedHealthcare contracting inquiries)
Provider Relations
Address: 9800 Health Care Lane
Minnetonka, MN 55343
Email: sd_provider_relations@uhc.com
Include physician name, your contact name & #, tracking #, TIN, and brief description of issue
Tennessee
Network Management
Tennessee Network Management-Middle
Address: 10 Cadillac Drive, Suite 200, Brentwood, TN 37027
Toll Free Phone: 1-866-574-6088
Fax Number: 1-615-372-3564
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Tennessee Network Management-Southeast
Address: 1208 Pointe Centre Drive, Suite 230, Chattanooga, TN 37421
Toll Free Phone: 1-866-574-6088
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Tennessee Network Management - Tri-Cities
Address: 2033 Meadowview Lane #300, Kingsport, TN 37660
Toll Free Phone: 1-866-574-6088
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Tennessee Network Management - Memphis
Address: 3175 Lenox Park Blvd, Memphis, TN 38115
Toll Free Phone: 1-866-574-6088
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Provider Relations
Tennessee Physician & Hospital Advocate Team
Address: Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Email: UHC_TN_outreach@uhc.com
Texas
Network Management
Texas Network Management-Austin
Address: 1250 S Capital of Texas HWY Building 1, Suite 360
Austin, TX 78746
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Texas Network Management-Houston
Address: 2000 West Loop South, Suite 900, Houston, TX 77027
Phone: (866) 574-6088
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Texas Network Management-Dallas
Address: 1311 W President George Bush Hwy
Richardson, TX 75080
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Texas Network Management-East, West & North Central Texas
Address: 1311 W President George Bush Hwy
Richardson, TX 75080
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Texas Network Management - San Antonio
Address: 6200 Northwest Pkwy, San Antonio, TX 78249
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Provider Relations
Central Texas Physician & Hospital Team
Email: ProviderServiceCTX@uhc.com for claims issues
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
North Texas Physician & Hospital Advocate Team
Email: ProviderServiceNTX@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
South Texas Physician & Hospital Team
Email: ProviderServiceSTX@uhc.com for claims issues
Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Utah
Network Management
Address: 2525 Lake Park Blvd, Salt Lake City, UT 84120
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Vermont
Network Management
Northern New England Network Management (MA, VT, NH, ME Only)
Address: 950 Winter Street, Suite 1700, Waltham, MA 02451
Toll Free Phone: 1-877-842-3210
Provider Relations/Contracting
Provider Relations Email: NorthernNE_PRTeam@uhc.com
Contracting Email: NNE_Contracting@uhc.com
Include physician name, contact name & phone #, tracking #, TIN, and brief description of issue.
Virgin Islands
Network Management
Virgin Islands - Network Management
Address: 9700 Health Care Lane, Minnetonka, MN
Toll Free Phone: 1-800-842-3585
Virginia
Network Management
Virginia Network Management - Northern Virginia and Fairfax
Address: 12018 Sunrise Valley Drive , Suite 400, Reston, VA 20191
Toll Free Phone: 1-877-842-3210
Virginia Network Management - Central, Eastern, and Western Virginia
Address: 9020 Stony Point Parkway, Suite 400, Richmond, VA 23235
Toll Free Phone: 1-877-842-3210
Provider Relations
Physician and Hospital Advocate Team
Email: va_pr_team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Washington
Network Management
Washington Network Management - Hospital, Physician & Ancillary Providers
Address: 1111 Third Avenue, Suite 1100, Seattle, WA 98101
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Washington Skilled Nursing Facility Network Management
(see above for SNFs located in a hospital)
Address: WA
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Provider Relations
Washington Physician & Hospital Advocate Team
Address: Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Toll Free Phone: 1-800-829-2925
Washington Physician & Hospital Advocate Team (Clark County Only)
Address: Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Toll Free Phone: 1-800-922-1444
West Virginia
Network Management
West Virginia Network Management - Eastern, Western, Southern West Virginia
Address: 9020 Stony Point Parkway , Suite 400 , Richmond , VA 23235
Toll Free Phone: 1-877-842-3210
Provider Relations
Physician and Hospital Advocate Team
Email: uhc-wv-providerrelations@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.
Wisconsin
Network Management
Wisconsin Network Management-Milwaukee (NE & SE WI)
Address: 10701 W Research Drive, Milwaukee, WI 53226
Main Phone: 1-414-443-4000
Toll Free Phone: 1-866-315-2319
Wisconsin Network Management-Central
Address: 9700 Health Care Lane, Minnetonka, MN 55343
Phone: 1-800-842-3585
Provider Relations
Wisconsin (Grant/Crawford counties) Physician and Hospital Advocate Team
Address: Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Email: Iowa_PR_Team@uhc.com
Wisconsin (NE/SE areas only) Physician and Hospital Advocate Team
Address: Include physician name, contact name & #, tracking #, TIN, and brief description of issue
Email: Wisconsin_PR_Team@uhc.com
Wyoming
Network Management
Wyoming Network Management
Address: 6465 S Greenwood Plaza Blvd, Ste. 300, Centennial, CO 80111
Contractual Inquiries: 1-866-574-6088
Demographic Changes: 1-877-842-3210
Provider Relations
Wyoming Physician & Hospital Advocate Team
Address: Be prepared to provide physician, contact name & #, tracking #, TIN, and brief description of issue
Email: Colorado_PR_Team@uhc.com for claims issues