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Illinois

Contact Information

Corporate Office(s)

Address: 200 E Randolph St, Suite 5300
Chicago, IL 60601-6602
Main Phone: (312) 803-5900
If you are a member enrolled to receive benefits, please call the number on the back of your ID Card.

Customer Service

Address: 200 E Randolph St, Suite 5300
Chicago, IL 60601-6602
Main Phone: (312) 803-5900
If you are a member enrolled to receive benefits, please call the number on the back of your ID Card.

Springfield/Decatur/Quad Cities
Address: 
1300 River Dr
Moline, IL 61265
Phone: (800) 747-1446

Employer Groups (2-99)

Address: 200 E Randolph St, Suite 5300
Chicago, IL 60601-6602
Phone: (312) 803-5900

Springfield/Decatur/Quad Cities
Address: 
1300 River Drive
Moline, IL 61265
Phone: (800) 747-1446

Individual Sales

Golden Rule Insurance
Address: 
7440 Woodland Dr.
Indianapolis, IN 46278
Phone: (800) 444-8990

Providers of Medical Services

Toll Free Phone: (877) 842-3210

Network Management

Chicago - Hospital, Physician & Ancillary Providers
Address: 
200 E Randolph St, Suite 5300
Chicago, IL 60601-6602
Phone: (312) 453-7055

Springfield/Decatur, Central/Southern IL (Managed by MO Network Management)
Address:
13655 Riverport Drive
Maryland Heights, MO 63043
Phone: (314) 592-7163
Phone: (800) 627-0687

Skilled Nursing Facility Network Management (see above for SNFs located in a hospital)
Phone: 
Call (800) 882-5981 for contractual inquires; Call (877) 842-3210 for demographic changes.

Provider Relations

Physician and Hospital Advocate Team (Claims Related Issues)
Email: 
Illinois_PR_Team@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.

Skilled Nursing Facility (SNF) Advocate Team (see above for SNFs located in a hospital)
Phone: (800) 882-5981

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