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North Carolina

Contact Information

Customer Service

Phone: (800) 842-8000

Network Contracting

Facility/Ancillary Contracting - Cary (Raleigh/Durham)
Address: 1001 Winstead Dr. #200
Cary, NC 27513
Toll Free Phone: (800) 362-0655
Fax Number: (803) 454-1340

Physician Contracting - Cary (Raleigh/Durham)
Address: 1001 Winstead Dr. #200
Cary, NC 27513
Toll Free Phone: (877) 572-3041
Fax Number: (855) 253-3236
Email: carolinascontracting@uhc.com

Facility/Ancillary Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500
Charlotte, NC 28209
Toll Free Phone: (800) 362-0655
Fax Number: (803) 454-1340

Physician Contracting - Charlotte
Address: 6101 Carnegie Blvd, Ste 500
Charlotte, NC 28209
Toll Free Phone: (877) 572-3041
Fax Number: (855) 253-3236
Email: carolinascontracting@uhc.com

North Carolina Facility/Ancillary Contracting - Greensboro
Address: 3803 N Elm St
Greensboro, NC 27455
Toll Free Phone: (800) 362-0655
Fax Number: (803) 454-1340 

Physician Contracting - Greensboro
Address: 3803 N Elm St
Greensboro, NC 27455
Toll Free Phone: (877) 572-3041
Fax Number: (855) 253-3236
Email: carolinascontracting@uhc.com

Dental Contracting
Toll Free Phone: (800) 822-5353

Optum Health (Alternative Medicine) - Accupuncture, Massage Therapy, Nutrition Counseling, Chiro
Toll Free Phone: (800) 873-4575

Physical Therapy Contracting - Optum Health (for Physical, Occupational, & Speech Therapy/Pathology)
Toll Free Phone: (888) 676-7768

UMR - United Medical Resources Contracting
Toll Free Phone: (877) 842-3210

United Behavioral Health Contracting for Mental Health Providers/Neuropsychology
Toll Free Phone: (877) 614-0484

Provider Relations

North Carolina Physician & Hospital Advocate Team
Email: CarolinasPRTeam@uhc.com
Include physician name, contact name & #, tracking #, TIN, and brief description of issue.

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