We’re here for you with disaster relief resources

Your health, safety and well-being are important to all of us at UnitedHealthcare. We’re here for what matters — in the everyday moments — and in harder times, like these. If you’ve been affected by a disaster, we’re ready to help support your needs. 

Find care and get your medications

If you need help seeing a health care provider right now, you have options. You can use the UnitedHealthcare mobile app or our website to find a network provider or to schedule a Virtual Visit.1

Need early refills for your prescriptions? Just call customer care at the number on your member ID card and tell the representative that you’ve been affected by a disaster. 

Access your health information anywhere you go

Use your mobile device to download the UnitedHealthcare app for members. You’ll get instant access to your health plan details. Use the app to:

  • Access your member ID card
  • Get prescription information
  • Schedule a Virtual Visit with a healthcare provider1
  • Arrange a callback from a UnitedHealthcare customer service advocate2
  • Find network provider­s
  • Access your account information 

Use your mobile device to download the app

Need someone to talk to?

A free emotional support hotline is available during this time of need at 866-447-3573, Monday through Friday, 8 a.m. to 8 p.m. Central Time.

Emotional support resources and information are also available online at www.liveandworkwell.com.