We’re here for you with disaster relief resources

Your health, safety and well-being are important to all of us at UnitedHealthcare. We’re here for what matters — in the everyday moments — and in harder times, like these. If you’ve been affected by a disaster, we’re ready to help support your needs. 

Find care and get your medications

If you need help seeing a health care provider right now, you have options. You can use the UnitedHealthcare mobile app or our website to find a network provider or to schedule a Virtual Visit.1

Need early refills for your prescriptions? Just call customer care at the number on your member ID card and tell the representative that you’ve been affected by a disaster. 

Access your health information anywhere you go

Download the UnitedHealthcare app for members to get instant access to your health plan details from anywhere. Use the app to:

  • Access your member ID card
  • Get prescription information
  • Schedule a Virtual Visit with a healthcare provider1
  • Arrange a callback from a UnitedHealthcare customer service advocate2
  • Find network provider­s
  • Access your account information 

Use your mobile device to download the app

Download the UnitedHealthcare app on your Apple device (opens in a new window) Opens a new window
Download the UnitedHealthcare app on your Android device (opens in a new window) Opens a new window

Need someone to talk to?

A free emotional support hotline is available during this time of need at 866-447-3573, Monday through Friday, 8 a.m. to 8 p.m. Central Time.

Emotional support resources and information are also available online at www.liveandworkwell.com.