Understanding health plans
Help employees understand their costs and coverage
Here you'll find materials and resources designed to help your employees better understand how to use their plan. Select a category below to find resources for each topic and then simply save or link to the resources you'd like to share.
myuhc.com
myuhc.com gives your employees personalized health plan access
When it comes to managing health plans, simpler is better. With myuhc.com your employees can get personalized, real-time access to all of their health plan benefits and can use the website to:
- Find a doctor
- Get estimates for treatments and procedures
- Check plan coverage details
- Access health and wellness tools
- View claims and account balances
- View or print health plan ID cards
UnitedHealthcare app
Give employees on-the-go access
The UnitedHealthcare app gives your employees access to their health plan whenever they need it. The UnitedHealthcare app is available for download iPhone® or Android™. Employees can use the app to:
- Find nearby network care options
- Video chat with a doctor 24/7
- See claim details and view progress toward deductible
- View and share health plan ID cards
- Log on easily with Touch ID®
Consumer-driven Health plans
Our online toolkit provides information to help you prepare your employees if they are transitioning or increasing their adoption of a consumer-driven health plan (CDHP).
The toolkit works best when information is packaged into a comprehensive communication strategy, which may help your employees understand the new plan.
Health Savings Account (HSA)
Use these resources with any HSA plan.
Introduce the new plan to your employees 6 weeks to 3 months prior to Open Enrollment.
- HSA: Choice Plus FAQ and HSA basics flier, English (pdf) (pdf)
- HSA: Choice Plus FAQ and HSA basics flier, Spanish (pdf)
- HSA: 2019 Guidelines flier, English (pdf)
- HSA: 2019 Guidelines flier, Spanish (pdf)
- HSA: Choice Plus Plan with HSA – introduction brochure, English (pdf)
- HSA: Choice Plus Plan with HSA – introduction brochure, Spanish (pdf)
- HSA: Choice Plus Plan with HSA – overview flier, English (pdf)
- HSA: Comparing HSA and a Traditional Plan flier, English (pdf)
- HSA: Basics interactive quiz PowerPoint* (pptx)
- HSA: 2020 Guidelines flier (pdf)
- HSA: 2020 Brochure flier (pdf)
- HSA: 2020 Choice Plus FAQ (pdf)
- HSA: Qualified expense list flier, English (pdf)
- HSA: How to get started with an HSA flier, English (pdf)
- HSA: Paying for a provider visit flier, English (pdf)
- HSA: Paying for a provider visit flier, Spanish (pdf)
- HSA: Paying for Medicare costs flier, English (pdf)
- HSA: Paying for Medicare costs flier, Spanish (pdf)
- HSA: Choice Plus Plan – How it Works
- HSA: Choice Plus Plan – How Covered Services are Paid
Optum Bank® – Health Savings Account
Use these resources for HSA plans supported by Optum Bank.
Note: All resources are in English.
- Optum Bank: Mobile app flier (pdf)
- Optum Bank: Introduction to HSA flier (pdf)
- Optum Bank: Why choose a high-deductible health plan with an HSA flier (pdf)
- Optum Bank: HSA FAQs flier (pdf)
- Optum Bank: Managing your HSA with online tools flier (pdf)
- Optum Bank: HSAs – Part of your financial plan flier (pdf)
- Optum Bank: HSA and your taxes flier (pdf)
- Optum Bank: Investing with your HSA flier (pdf)
- Optum Bank: Planning for retirement flier (pdf)
- Optum Bank: HSA user guide flier (pdf)
- Optum Bank: Five stages of health saving and spending flier (pdf)
Note: All resources are in English and are to help guide you only. Please do not share these with employees.
Health Reimbursement Account (HRA)
Share with employees 6 weeks to 3 months prior to Open Enrollment.
Note: All resources are in English.
Flexible Spending Account (FSA)
Share with employees 6 weeks to 3 months prior to Open Enrollment.
Pharmacy benefits
UnitedHealthcare's pharmacy management program offers your employees choice, access and value. With tools like the online pharmacy through myuhc.com, as well as convenient home delivery, your employees will appreciate the wealth of pharmacy information available right at their fingertips.
Note: Only use the resources below if OptumRx® pharmacy benefits are part of your UnitedHealthcare contract.
Customizable Video: Welcome to UnitedHealthcare
This video introduces prospective members to UnitedHealthcare and all of the resources they can access as a UnitedHealthcare member. Customization may be available for a fee. Please contact a member of your account management team for more information.
A–Z Directory
Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.
Other online resources
Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.
Eligibility Verification for existing employers allows you to make sure you meet participation and eligibility requirements.
Questions? We’re here to help.
- If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
- If you are a broker or consultant: Call your UnitedHealthcare sales representative.
Disclaimers
The UnitedHealthcare plan with Health Savings Account (HSA) is a high deductible health plan (HDHP) that is designed to comply with IRS requirements so eligible enrollees may open a Health Savings Account (HSA) with a bank of their choice or through Optum Bank, Member of FDIC. The HSA refers only and specifically to the Health Savings Account that is provided in conjunction with a particular bank, such as Optum Bank, and not to the associated HDHP.
The UnitedHealthcare plan with Health Reimbursement Account (HRA) combines the flexibility of a medical benefit plan with an employer-funded reimbursement account.
The UnitedHealthcare® app is available for download for iPhone® or Android™.
iPhone and Touch ID are registered trademarks of Apple, Inc. Android is a trademark of Google LLC.
