UnitedHealthcare NavigateNOW, a health plan that starts virtual and stays personal

Two-thirds of consumers surveyed found a virtual care plan appealing.1 You may be seeking a modern and affordable solution that meets employees and their families where they are.

With access to a personal Optum Virtual Care Team and 24/7 availability, the NavigateNOW health plan offers coordinated care that begins virtually and connects to in-person when necessary.

Access to care that’s virtually different

Consumer focused

  • 24/7/365 digital access to care and support with online scheduling and on-demand, same day appointments
  • Board-certified physicians and other care providers are available at the touch of a button
  • Care Team coordinates in-person care with local providers to help with a cohesive experience

Concierge care

  • Employees use an app2 to connect with their Care Team who can provide immediate help for certain conditions or guide them to an in-person appointment for lab work, if needed
  • Integration of medical and behavioral providers within the Care Team
  • Interactive well-being programs

Savings opportunities for you and your employees

  • $0 copays for primary care, behavioral health and virtual visits for urgent care
  • Clinical workflow and new efficiency tools may result in savings for everyone
  • Clinically-led navigation to providers designated for quality and cost-efficiency3 and optimal sites of care that help drive savings

What you can expect with NavigateNOW

An integrated experience to support improved overall health

It’s designed to deliver integrated, whole person care with medical, behavioral and pharmaceutical services in a single entry point to help improve health care and outcomes at a competitive price.

Built to move from virtual to face-to-face, when necessary

When virtual care isn’t possible because labs are needed or the condition requires being seen face-to-face, care moves to in-person with navigation to quality providers.3

Removes barriers and makes it easier to access care

Each plan participant can access health care at the touch of a button without sitting in waiting rooms or traffic.

NavigateNOW is available as UnitedHealthcare Level Funded plans in these select areas

For additional availability details visit the pre-member website.

  • Fayetteville, AR

  • Fort Smith, AR

  • Little Rock, AR

  • Phoenix, AZ

  • Tucson, AZ

  • CO Springs, CO

  • Denver, CO

  • Wilmington, DE

  • Fort Myers, FL

  • North Broward and Palm Beach, FL

  • Naples, FL

  • Punta Gorda, FL

  • Indianapolis, IN

  • Lafayette, IN

  • Muncie, IN

  • Springfield, MA

  • Worcester, MA

  • Minneapolis/St. Paul, MN

  • Albuquerque, NM

  • Las Vegas, NV

  • Akron, OH

  • Cleveland, OH

  • Columbus, OH

  • Pittsburgh, PA

  • Dallas/Fort Worth, TX

  • Houston, TX

  • Richmond, VA

  • Seattle, WA

Additional plan materials can be found at uhceservices.com. For more information contact your UnitedHealthcare sales representative.