Optimizing the member experience to connect employees to better health and financial decisions
With new digital strategies and high-touch advocacy and support, UnitedHealthcare is creating an improved member experience to connect each employee to better health and financial decisions.
- Employee experience
- All states
- All Business Sizes
Copays. Deductibles. Out-of-pocket costs. Health plans can be complicated and difficult to understand. In fact, about 60% of members say that they don’t have a good understanding of their health plan.1
By providing a simplified member experience, UnitedHealthcare helps to alleviate pain points for employees and their families throughout their health care journey, including:
- Understanding benefits, costs and coverage
- Reducing costs and avoiding surprise medical bills
- Accessing quality, cost-efficient care
- Managing complex conditions for children and adults
Through advancements in digital strategy, advanced analytics and personalization, employees receive support designed to help them make more informed health care decisions — from deciding if urgent care or the ER is the best place to go to the long-term management of a chronic condition.
To learn more about the strategy and solutions UnitedHealthcare offers to provide best-in-class member experience, download our latest white paper.
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