In recent years, nearly all industries worldwide have experienced increased cyber and privacy challenges. With these increasing security risks, particularly in the health care industry, UnitedHealthcare is aiming to better protect customer information. UnitedHealthcare is working with distribution teams to confirm that data security controls and encryption processes minimize risk and effectively operate on behalf of customers.
UnitedHealthcare developed a required online questionnaire and attestation process to document distribution teams’ security controls. This process will look at how data and information is shared during the sales and service process.
The questionnaires and attestations will launch in waves. Distribution teams are encouraged to review the attached document with their Information Technology or Compliance teams in advance of the request. Thanks to those that have already completed work on this effort.
Additionally, UnitedHealthcare is aiming to create awareness about the potential data risks and appropriate methods for engaging a Cloud Service Provider (CSP). Please review the attached document if you engage with any CSP’s.
For questions, please contact your UnitedHealthcare representative.