New data security process helps document security controls for your clients' information

UnitedHealthcare is focused on protecting customer information in light of how the world has changed from a cyber and privacy risk perspective, and increased data security issues within all industries. As a member of our valued distribution team, we would like to work with you to confirm that your data security controls and encryption processes minimize risk and effectively operate on behalf of our mutual customers. 

We developed a new, required online questionnaire and certification process to document your security controls, as it relates to sharing of data and information during the sales, implementation and service of UnitedHealthcare customers. The questionnaires and certifications will launch in waves throughout 2018, so don’t worry if you haven’t seen an e-mail yet. However, we wanted to take this opportunity to highlight some of the areas that we will be covering as part of this process. Please review the attached document with your Information Technology or Compliance teams in advance of our request. 

Data security is important to all of us and we appreciate your willingness to work with us as we execute more diligence around security efforts.