Subscribers will soon receive an Annual Member Notice

Beginning the week of Jan. 6, Annual Member Notices – formerly the Annual Rights and Resource Disclosure – will be distributed via email to subscribers of fully insured medical plans under UnitedHealthcare (UHC), UHC West, Neighborhood Health Partnership, UnitedHealthcare Services Company of the River Valley, Inc., and Oxford Health Plans. Subscribers without registered email addresses received postcard notices in late December. 

Notices include HIPAA Notices of Privacy Practices, as well as other information required to be provided to members on a yearly basis to comply with state and federal notification requirements and to meet quality accreditation requirements of organizations such as the National Committee for Quality Assurance (NCQA).

Customizable template for self-funded (ASO) customers

The Annual Member Notice is not distributed to ASO subscribers. There is no exception to this process. As a courtesy, UnitedHealthcare offers Key Accounts ASO customers a template of the 2019 Annual Member Notice to use as a guide to fulfill their legal obligation of providing annual notices to plan members, if applicable.

ASO customers can choose to customize the ASO template according to their benefit offerings, policies and applicable laws, and distribute to their plan subscribers.

Note: ASO customers should direct any questions to their legal counsel regarding fulfilling their notification obligations.

Please contact your UnitedHealthcare representative or broker with questions. 

Sample postcard notice (fully insured plans)

2019 UnitedHealthcare Annual Member Notice (fully insured plans)

2019 Annual Member Notice ASO Template (self-funded plans)