Getting Started Toolkit

Steps to take after your employees have enrolled

UnitedHealthcare research shows that only 4 in 10 new members of UnitedHealthcare have an excellent understanding of their plans.1 Those who don't understand their plan can experience cost surprises, delays in care and more. The Getting Started Toolkit can help your employees gain a better understanding of their health plans, right from the start.

There are 3 sections in the toolkit.

Each section offers resources to help educate and engage employees on how to make more informed decisions when using their health plan.

The resources include fliers for posting in breakrooms, brochures that provide benefit overviews, infographics to explain complex topics, and emails that link to helpful tools.

Download the at-a-glance Getting Started Toolkit flier

Use this planning guide for building your communications program. The resources in this flier are available on this website for you to use as you wish. Please do not share this flier with your employees. 

A–Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Other online resources

Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.

Eligibility Verification for existing employers allows you to make sure you meet participation and eligibility requirements. 

Questions? We’re here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.

Footnotes

  1. UnitedHealthcare New Member Tracking Survey, July 2019.