Getting Started Toolkit: One to three months
into the plan
Select a category below to find resources you can share to help your employees with questions they may have as they begin using their plan to visit their doctor, fill prescriptions, deal with claims and more.
Share these resources with employees to help them better understand how to use their plan.
myuhc.com is a personalized website that helps members access and manage their plan from one central, secure space. Surveys of our new members tell us that 68 percent of them use myuhc.com as a resource to find information.1 Let your employees know that myuhc.com is the place they can find a network provider, view and pay claims, see what’s covered, get information about preventive care and so much more.
When out and about, the UnitedHealthcare app puts health plan details in your employees’ fingertips. They can download it at no additional cost to view and share their health plan ID card, find nearby care options in their network, and more. Print and post this resource in break rooms or other common areas.
Understanding network providers
When employees use network providers it can help them keep their costs down. Use this infographic to educate employees on the potential cost savings of seeing providers in their network. Print and post it in break rooms or other common areas.
Estimating cost of care
UnitedHealthcare members who comparison shop may save up to 36 percent2 for care near them. Employees can find and estimate the price of care for an upcoming treatment or procedure on myuhc.com.
Before employees wait for hours in the emergency room and end up with a sizable bill, there might be options that save them money. In fact, they could save up to $1,800 by choosing an alternative to the emergency room.3
Check. Choose. Go.®
Help your employees understand and compare their care options better when their primary care provider (PCP) isn’t available.
Find information about Virtual Visits, including how to get access to a doctor wherever, whenever and save valuable time and money.
Help employees understand the importance of recommended screenings and regular checkups. Print copies of this brochure or share the website link with employees so they can create checklists for themselves and their families.
Pharmacy is one of the most used benefits and can be the most difficult for employees to understand. If your employees have pharmacy benefits through OptumRx®, share this guide to help them understand their prescription coverage and more.
One to three months Into the plan: A selection of resources
This email provides one package to a selection of the resources available in the above drawers. Open the zip file, add email addresses in the "to" field and send to employees during their first few months.
Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.
Other online resources
Questions? We’re here to help.
- If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
- If you are a broker or consultant: Call your UnitedHealthcare sales representative.
- UnitedHealthcare New Member Tracker, 2019.
- UnitedHealthcare Internal Claims Analysis, 2015.
- Source: 2017 Average allowed amounts charged by UnitedHealthcare Network Providers and not tied to a specific condition or treatment. Actual payments may vary depending upon benefit coverage. (Estimated $1,800.00 difference between the average emergency room visit and the average urgent care visit.) The information and estimates provided are for general informational and illustrative purposes only and is not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you. In an emergency, call 911 or go to the nearest emergency room.
Virtual Visits and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.
Certain preventive care services are provided as specified by the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services are based on your age and other health factors. UnitedHealthcare also covers other routine services that may require a copay, coinsurance or deductible.