Getting Started Toolkit: One to three months
into the plan

Select a category below to find resources you can share to help your employees with questions they may have as they begin using their plan to visit their doctor, fill prescriptions, deal with claims and more.

One to three months Into the plan: A selection of resources

This email provides one package to a selection of the resources available in the above drawers. Open the zip file, add email addresses in the "to" field and send to employees during their first few months.

A–Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Other online resources

Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.

Eligibility Verification for existing employers allows you to make sure you meet participation and eligibility requirements. 

Questions? We’re here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.

Footnotes

  1. UnitedHealthcare New Member Tracker, 2019.
  2. UnitedHealthcare Internal Claims Analysis, 2015.
  3. Source: 2017 Average allowed amounts charged by UnitedHealthcare Network Providers and not tied to a specific condition or treatment. Actual payments may vary depending upon benefit coverage. (Estimated $1,800.00 difference between the average emergency room visit and the average urgent care visit.) The information and estimates provided are for general informational and illustrative purposes only and is not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you. In an emergency, call 911 or go to the nearest emergency room.

Disclaimers

Virtual Visits and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.

Certain preventive care services are provided as specified by the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you.  These services are based on your age and other health factors.  UnitedHealthcare also covers other routine services that may require a copay, coinsurance or deductible.