Understanding Health Plans

Help employees understand their costs and coverage

Here you'll find materials and resources designed to help your employees better understand how to use their plan. Select a category below to find resources for each topic and then simply save or link to the resources you'd like to share.

myuhc.com

myuhc.com gives your employees personalized health plan access

When it comes to managing health plans, simpler is better. With myuhc.com your employees can get personalized, real-time access to all of their health plan benefits and can use the website to:

  • Find a doctor
  • Get estimates for treatments and procedures
  • Check plan coverage details
  • Access health and wellness tools
  • View claims and account balances
  • View or print health plan ID cards

Health4Me App

Give employees on-the-go access

The Health4Me app gives your employees access to their health plan. Available for iPhone® and Android™, your employees can use the app to:

  • Find nearby network care options
  • Connect to a doctor 24/7
  • See claim details and view progress toward deductible
  • View and share health plan ID cards 
  • Easily log in with Touch ID®

Consumer-driven Health Plans

Our online toolkit provides information to help you prepare your employees if they are transitioning or increasing their adoption of a consumer-driven health plan (CDHP).

The toolkit works best when information is packaged into a comprehensive communication strategy, which may help your employees understand the new plan.

Health Savings Account (HSA)

Use these resources with any HSA plan.

Optum Bank® – Health Savings Account

Use these resources for HSA plans supported by Optum Bank. 

Health Reimbursement Account (HRA)

Flexible Spending Account (FSA)

Pharmacy Benefits

UnitedHealthcare's pharmacy management program offers your employees choice, access and value. With tools like the online pharmacy through myuhc.comOpens a new window, as well as convenient home delivery, your employees will appreciate the wealth of pharmacy information available right at their fingertips.

Note: Only use the resources below if OptumRx® pharmacy benefits are part of your UnitedHealthcare contract.

Customizable Video: Welcome to UnitedHealthcare

This video introduces prospective members to UnitedHealthcare and all of the resources they can access as a UnitedHealthcare member.

Customizable to fit your plan, you can remove chapters that don't apply, and also replace the Premium hearts symbol with a Tier 1 symbol. An approximate $4,000 charge will apply for customization.

Please contact Engagement Solutions at askES@uhc.com for more information.

Watch the Customizable Welcome VideoOpens a new window

A–Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Visit our A–Z Directory

Other online resources

Employer eServices®Opens a new window is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.
Log in to Employer eServicesOpens a new window

Digital Onboarding is designed to save you time and money by eliminating the need for live enrollers, paper forms or third-party solutions. 
Learn more about Digital Onboarding

Eligibility VerificationOpens a new window for existing employers allows you to make sure you meet participation and eligibility requirements. 
Check Eligibility Verification StatusOpens a new window

Questions? We’re here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.

The UnitedHealthcare plan with Health Savings Account (HSA) is a high deductible health plan (HDHP) that is designed to comply with IRS requirements so eligible enrollees may open a Health Savings Account (HSA) with a bank of their choice or through Optum Bank, Member of FDIC. The HSA refers only and specifically to the Health Savings Account that is provided in conjunction with a particular bank, such as Optum Bank, and not to the associated HDHP.

The UnitedHealthcare plan with Health Reimbursement Account (HRA) combines the flexibility of a medical benefit plan with an employer-funded reimbursement account.

iPhone and Touch ID are registered trademarks of Apple, Inc.  Android is a trademark of Google LLC.

MT-1184123.0  10/18   18-9552