We’re here to help with your COVID-19 concerns
We know there are a lot of questions about COVID-19. As the situation changes, we want you to know we’re here to help you access the care, resources and support you need during this time. Together, we can help you protect your health and the health of your loved ones.
We are waiving cost-sharing for COVID-19 testing and the testing-related visit for Medicare Advantage, Medicaid, Individual and Group Market health plan members during this national public health emergency period, ending July 24, 2020. Cost-sharing is also waived for COVID-19 treatment for Medicare Advantage, Medicaid, Individual and Group Market fully insured health plan members until July 24, 2020. Implementation for self-funded employer customers may vary.
If you have questions about your benefits, call the number on your member ID card or sign in to your health plan account.
Check your symptoms
With our online symptom checker, you can assess your risk for COVID-19 and get treatment options.
Find a testing center
If your health provider has ordered a COVID-19 test for you, use our locator to find a testing center.
Talk to a doctor from home
You may be able to set up a telehealth visit to talk to a provider from your home, both for routine medical care and for care related to COVID-19.
What to do if you are feeling sick
It you're having symptoms and you're concerned, we have resources to help, incuding our symptom checker that helps assess your risk for COVID-19.
Health and daily life
Find resources to help support your emotional health and guidance on how to help stay healthy and protect yourself and loved ones during this time.
Our response to COVID-19
UnitedHealthcare is here to serve during this unprecedented time. Learn how we're responding with resources and support during this national public health emergency period.
Fraud may be rising. Awareness is important.
During this time, be aware and on the lookout for fraud and phishing scams. UnitedHealthcare will only request secure information from you through your password-protected member account.
- We’re committing $1.5 billion of additional support to help and care for the individuals, customers and partners that we serve. Read news release
- As part of our initial $60 million commitment to help fight COVID-19, we're proud to announce partnerships across the U.S. to help support heavily impacted populations, including health care workers, seniors and hard-hit communities. Read news release
- UnitedHealth Group accelerates nearly $2 billion in payments and support to health care providers to help with COVID-19 financial challenges.
- UnitedHealthcare turns cafeterias into meal-prep bases with staff shifting their efforts to prepare healthy meals for those in need in the Twin Cities, Greensboro and Las Vegas.
Find resources for:
Want to learn more about COVID-19?
Here are quick links to more information from the Centers for Disease Control and Prevention (CDC). You can also watch the video below to learn more about the virus.
What is COVID-19
We’re committed to keeping you up to date on COVID-19. We’re taking note of your questions and working hard to provide answers. Let us know how we’re doing.
We’re making daily updates to the site. Please check back often for the latest information.
This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans.
We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your member ID card.
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