Our commitment to Oklahomans
We understand how disruptive it can be for our members if their hospital or physician no longer participates in our network. But we also know that rising health care costs are putting pressure on family budgets and making it harder for people to afford the care they need. Our members count on us to provide them with access to care that is not only high quality but also affordable. That is why we want to keep INTEGRIS in our network but at reasonable, market-competitive rates.
We remain committed to working with INTEGRIS and are hopeful we can reach a resolution that maintains network access to its hospitals, facilities and physicians. But we also want to reassure our members that they will continue to have access to a robust network of care providers should INTEGRIS leave our network.
Our top priority is ensuring the people we serve have access to the quality care they need and deserve. In the event INTEGRIS leaves our network, we are committed to collaborating with the health system to help ensure the people we serve experience a smooth transition to a new provider, as appropriate.
It’s important to note that UnitedHealthcare members will continue to have access to a broad network of hospitals and facilities in Oklahoma that are readily able to provide quality care that meets their needs should INTEGRIS leave our network.
Our members can choose a wide range of in-network care in Oklahoma. Some of the hospitals in our network include, but are not limited to:
|St Mary’s Regional Medical Center||Garfield|
|OU Medical Center Edmond||Oklahoma|
|SSM Health Bone & Joint Hospital at St Anthony||Oklahoma|
|OU Medical Center||Oklahoma|
|Mercy Hospital Oklahoma City||Oklahoma|
|Norman Regional Hospital||Cleveland|
|SSM Health St. Anthony Hospital Oklahoma City||Oklahoma|
|McBride Orthopedic Hospital||Oklahoma|
|Saint Francis Hospital Vinita||Delaware|
|Mercy Hospital Columbus||Cherokee|
|Freeman Neosho Hospital||Newton|
|Ozarks Community Hospital of Gravette||Benton|
|Stillwater Medical Perry||Noble|
We encourage our members to call the number on their health plan ID card if they need assistance finding alternative hospitals in their area. Members can also use the provider directory on our member websites to search for alternative in-network hospitals and doctors:
In the event INTEGRIS leaves our network, people enrolled in our Group Retiree, Medicare Advantage and DSNP PPO plans may still receive care from a INTEGRIS physician or facility as an out-of-network provider, if they are a Medicare-approved provider that accepts the plan. Their share of the cost will be the same for some or all services as if INTEGRIS were part of the network. UnitedHealthcare Group Retiree, Medicare Advantage and DSNP PPO members are encouraged to speak with their physician to confirm they’ll continue to see them, regardless of their network status.
Continuity of Care
UnitedHealthcare members who are in the middle of treatment at INTEGRIS may qualify for continuity of care, which provides continued in-network benefits for a specified period of time after a hospital or physician leaves our network. A few examples of patients who may qualify include:
- Women who are pregnant (second or third trimester) through six weeks post-delivery
- Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment
Members who have questions about continuity of care or alternative physicians in their area should call the number on their health plan ID card.
UnitedHealthcare members should always go to the nearest hospital in the event of an emergency. Their services will be covered at the in-network benefit level, regardless of whether the hospital participates in UnitedHealthcare’s network.