Find Care and Costs

All UnitedHealthcare members can access a cost estimate online or on the mobile app.  None of the cost estimates are intended to be a guarantee of your costs or benefits.  Your actual costs may vary.  When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section. In addition to those terms of use, please be advised of the following:

  • California Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under California law. Individual facilities or health care providers may disagree with the methodology used to define the cost ranges, the cost data, or quality measures. Many factors may influence cost or quality, including, but not limited to, the cost of uninsured and charity care, the type and severity of procedures, the case mix of a facility, special services such as trauma centers, burn units, medical and other educational programs, research, transplant services, technology, payer mix, and other factors affecting individual facilities and health care providers.
  • Connecticut Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Connecticut law. Connecticut residents seeking a cost estimate should contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website.
  • Massachusetts Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Massachusetts law. Massachusetts residents seeking a cost estimate for purposes of Massachusetts law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website.
  • Minnesota Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Minnesota law. Minnesota residents seeking a cost estimate for purposes of Minnesota law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website.
  • New York Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under New York law. New York residents seeking a cost estimate for purposes of New York law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website.
  • Oregon Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Oregon law. Oregon residents seeking a cost estimate for purposes of Oregon law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website. In the event that any cost estimate you receive differs from the actual cost of the procedure or service, and you would like an explanation or if you have additional questions, please contact the customer or member services phone number on your health plan ID card or on your health plan’s website. If you need help with an insurance question or complaint, then you may contact the Consumer Advocacy Unit of the Oregon Department of Consumer and Business-Insurance Division at (888) 877-4894 (toll free), P.O. Box 14480 Salem, OR 97309-0405, website: insurance.oregon.gov, or email: cp.ins@state.or.us.
  • Texas Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Texas law. Texas residents seeking a cost estimate for purposes of Texas law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website. Please note that the actual payment and charges for healthcare services or supplies will vary based upon your actual medical condition and other factors associated with performance of medical services.
  • Washington Residents:  Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Washington law.  If you are looking for external patient review sites to provide a rating and/or feedback on your experience with a provider – in addition to those found on our site – please visit the following: Healthgrades.comOpens a new window, Yelp.comOpens a new window, etc.  To access information on malpractice history and disciplinary actions for providers, please visit the Washington State Department of Health website and use the Provider Credential Search under Licenses, Permits and Certificates.
  • Wisconsin Residents: Our cost estimate tool is not intended to be and should not be relied upon for purposes of obtaining any cost estimates under Wisconsin law. Wisconsin residents seeking a cost estimate for purposes of Wisconsin law should instead contact the customer or member services phone number listed on your health plan identification (ID) card or on your health plan’s website.