Access to Care Following Closure of Carney Hospital and Nashoba Valley Medical Center

On July 26, 2024, Steward Health Care announced its plans to close two of its Massachusetts hospitals — Carney Hospital in Dorchester and Nashoba Valley Medical Center in Ayer. Both hospitals closed August 31, 2024.

If you had received care or visited providers at those facilities, you should be in touch directly with your providers to make any necessary adjustments to appointments.

UnitedHealthcare is here to help

Please know that we are here to help you through this change so you can continue to get the care you need.

You have options

You can choose a new hospital from our network. We’re happy to help you find one that fits your needs. Please call the toll-free member number on your health plan ID card. TTY users can call 711.

You can also go to myuhc.com and select the Physicians & Facilities tab to search for a hospital.

Please remember: In an emergency you can go to the closest hospital to you; it doesn’t need to be a network hospital. You get covered emergency care wherever and whenever you need it.