Important information on health care provider services for Washington members

Please review the information below before you search for health care providers.

For information on the referral & prior authorization practices of your plan 

Check your plan's benefit documents at myuhc.  If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information regarding mental health & Substance Use Disorder (SUD) treatment services

Check your plan's benefit documents at myuhc.  If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information on how Limited English Proficiency speakers can access plan information

Learn about our Multi-Language Interpreter Services. 

Languages supported include:

• English
• Spanish
• Chinese
• Chinese Cantonese
• Tagalog
• French
• Vietnamese
• German
• Korean
• Russian
• Arabic
• Italian
• Portugues
• French Creole
• Polish
• Hindi
• Japanese

For information regarding what telemedicine services are available and how they are accessed.

Please call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information regarding how to access provider types not in the network.

Check your plan's benefit documents at myuhc. If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional. Always verify your health plan coverage before seeking treatment.