Listening to you.

We're listening to understand how to build a better health care experience for you.

Here's how we're working to make health care easier for you:

  • Striving to put you at the center of everything we do.

    From streamlining our automated phone system to working to integrate all of the parts of your member experience, we're focused on making the health care system easier for you.

  • Developing ways to make managing your finances easier.

    We’re introducing features on myuhc.com® and our mobile app, UnitedHealthcare Health4Me®, that help you view your deductible, co-insurance and other expenses and easily manage your benefits and claims 24/7.

  • Working to provide you with fast, accurate answers to your questions.

    We're focused on better understanding your needs before you contact us, solving your issue quickly — on the first call — and taking the time to listen.

We're continually developing ways to provide you with clear information and help you simply manage your benefits and costs. We start by:

  • Developing ways to make health care cost information easily available.

    We’re continually enhancing our award-winning* mobile app, UnitedHealthcare Health4Me®, and online provider look-up tool to provide information to you. For example, now you can see the estimated costs for treatment before you go for care.

  • Helping you maximize your benefits and minimize your out-of-pocket costs.

    We're striving to proactively connect with you to provide guidance and support as you make health care choices.

  • Focusing on getting it right every time.

    We're continually working to use data, the latest health care insights and information from your past interactions with us to better meet your needs.

Our goal is to be there when you need us and help you have greater peace of mind when it comes to your health care experience. That's why we're:

  • Collaborating more closely with your doctors so you receive the best care.

    We're striving to build stronger relationships with your doctors to help support them in providing you with clinically advanced and appropriate care when and where you need it.

  • Providing 24/7 access to registered nurses to help with your questions.

    Most members have anytime, anywhere access to our care team. Just call the phone number on your health plan ID card.1

  • Helping you improve your health and well-being.

    We're creating new and easy ways for you to better understand and improve your health, from clinical programs to new online tools to help support you.

Tools & Resources

Cost Estimator

Using personalized information, this tool helps you see and compare the quality and estimated costs for care before you go. Learn More ›

Member Website

Get the benefits and coverage information you need. Learn More ›

Mobile Access

Use our mobile app to find local physicians and pharmacies, check your benefits, view claims status and more. Download the app, Health4Me, on your smartphone. Learn More ›

Ask a Nurse

One toll-free number connects you with registered nurses, 24/7.1 Learn More ›

Some programs and tools may not be available in all states or for all group sizes and are subject to change. Coverage exclusions and limitations may apply.

If you are a member of an Oxford2 plan, please note that all of the products and services described here or at myuhc.com might not apply to you. For information about specific Oxford plans or services please refer to oxfordhealth.com and contact your Oxford representative with questions.

*UnitedHealthcare Health4Me® named Consumer App of the Year by the Best in Biz Awards, 2015. The app also earned a Stevie Award in 2013.