Working to make health care easier for you.
Developing tools and resources to keep you better informed.
Striving to be there when you need us.
Here's how we're working to make health care easier for you:
From streamlining our automated phone system to working to integrate all of the parts of your member experience, we're focused on making the health care system easier for you.
We’re introducing features on myuhc.com® and our mobile app, UnitedHealthcare Health4Me®, that help you view your deductible, co-insurance and other expenses and easily manage your benefits and claims 24/7.
We're focused on better understanding your needs before you contact us, solving your issue quickly on the first call and taking the time to listen.
We're continually developing ways to provide you with clear information and help you simply manage your benefits and costs. We start by:
We’re continually enhancing our award-winning* mobile app, UnitedHealthcare Health4Me®, and online provider look-up tool to provide information to you. For example, now you can see the estimated costs for treatment before you go for care.
We're striving to proactively connect with you to provide guidance and support as you make health care choices.
We're continually working to use data, the latest health care insights and information from your past interactions with us to better meet your needs.
Our goal is to be there when you need us and help you have greater peace of mind when it comes to your health care experience. That's why we're:
We're striving to build stronger relationships with your doctors to help support them in providing you with clinically advanced and appropriate care when and where you need it.
Most members have anytime, anywhere access to our care team. Just call the phone number on your health plan ID card.1
We're creating new and easy ways for you to better understand and improve your health, from clinical programs to new online tools to help support you.
Using personalized information, this tool helps you see and compare the quality and estimated costs for care before you go. Learn More ›
Get the benefits and coverage information you need. Learn More ›
Use our mobile app to find local physicians and pharmacies, check your benefits, view claims status and more. Download the app, Health4Me, on your smartphone. Learn More ›
One toll-free number connects you with registered nurses, 24/7.1 Learn More ›
Some programs and tools may not be available in all states or for all group sizes and are subject to change. Coverage exclusions and limitations may apply.
If you are a member of an Oxford2 plan, please note that all of the products and services described here or at myuhc.com might not apply to you. For information about specific Oxford plans or services please refer to oxfordhealth.com and contact your Oxford representative with questions.
*UnitedHealthcare Health4Me® named Consumer App of the Year by the Best in Biz Awards, 2015. The app also earned a Stevie Award in 2013.