Medicaid frequently asked questions (FAQs)

Get answers to your questions about Medicaid

Looking for information about Medicaid? We're here to help. Find answers to common questions about Medicaid — from who is eligible to how to apply.

What is Medicaid?

Medicaid is a federal and state program that provides health care coverage to people who qualify. Each state runs its own Medicaid program, but the federal government has rules that all states must follow. The federal government also provides at least half of the funding for their Medicaid requirements.

Medicaid eligibility and enrollment

Medicaid coverage and benefits

Medicaid and Medicare coverage and benefits

More about health insurance and common terms

What if I'm already a Medicaid member and I have a question?

If you have questions or problems, call Member Services at 1-800-493-4647, TTY 711. We can help with:

  • Any concerns you may have about your health care benefits or services
  • Answers to questions about how to get services
  • Health education information
  • Errors on the UnitedHealthcare ID card

Please have the UnitedHealthcare ID card available when you call so we can help you sooner.