Wellness Resources and Services

Note: Program and service availability vary by plan and service area.

Preventive services


The following preventive services are covered by your Medicare Advantage plan for a $0 copay when you visit your in-network primary care provider:

  • Alcohol misuse screening and counseling
  • Bone mass measurement (for those at high risk)
  • Breast cancer screening (2D and 3D mammograms)
  • Cardiovascular disease (behavioral therapy)
  • Cardiovascular screening
  • Cervical and vaginal cancer screening (Pap test and pelvic exam)
  • Colorectal cancer screening
  • Depression screening
  • Diabetes screening
  • Flu shots
  • Glaucoma tests (for those at high risk)


  • Hepatitis B immunization
  • Hepatitis C screening
  • HIV screening
  • Human papillomavirus (HPV) test
  • Lung cancer screening
  • Medical nutrition therapy services
  • Medicare Diabetes Prevention Program (MDPP)
  • Obesity screening and counseling
  • Pneumococcal shot
  • Prostate-specific antigen (PSA) test
  • Sexually Transmitted Infection (STI) screening and counseling
  • Smoking cessation (counseling to stop smoking)

For information about these preventive services, please call the Customer Service number on your member ID card. Any additional preventive services approved by Medicare during the contract year will be covered.

Disease management programs


The Disease Management Programs are designed to help members who have chronic conditions, such as diabetes or certain types of heart disease. In collaboration with physicians, members get the resources and support they need to manage their condition with confidence.

Health management programs


Medicare Advantage plan members can receive health and wellness guidelines on how to help stay healthy and avoid disease. These mail-based programs focus on self-care and lifestyle changes.

Alternative care services


Many Americans seek out alternative therapies in preventing and treating disease, healing illness and promoting health. Some Medicare Advantage plans include covered acupuncture and/or chiropractic care (availability varies by plan and service area).



Plan members can call this toll-free service 24 hours per day to talk with a registered nurse who can help answer their medical questions, help them take care of a minor problem at home or guide them to outside help if necessary. In addition to registered nurses, NurseLine also has a health information library with recorded messages on more than 1,700 health topics. (NurseLine is available for most, but not all, Medicare Advantage plans.*).

Find a Plan

Call Us

Call UnitedHealthcare at FED TFN, TTY 711 (toll-free)


Hours: 8 a.m. – 8 p.m.

7 days a week

Call UnitedHealthcare at MEDSUPP TFN, TTY 711 (toll-free)



7 a.m. to 11 p.m. ET,

Monday – Friday

9 a.m. to 5 p.m. ET, Saturday

Meet with Us

Make an appointment with a licensed insurance agent/producer in your area

* This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. Access to this service is subject to terms of use.