Where to get care
Test what you know about going to your primary doctor, urgent care or ER
Select an answer to reveal which one is correct. Let's get started.
1. True or false: Headaches and strep throat are among the most common reasons people visit the emergency room.
You’re right! The correct answer is A.
Although you may feel a health symptom come on suddenly, it’s not always an emergency. Contact your primary care doctor or a nurse line to understand your care options.
This is incorrect. The correct answer is A.
2. Which of the following symptoms needs to be treated in an emergency room?
This is incorrect. The correct answer is B.
You’re right! The correct answer is B.
You should always visit the emergency room for a sudden or severe pain. Be sure to call 911 for immediate help.
This is incorrect. The correct answer is B.
This is incorrect. The correct answer is B.
3. What 2 items should you bring wherever you receive care?
This is incorrect. The correct answer is C.
This is incorrect. The correct answer is C.
You’re right! The correct answer is C.
Always bring your health insurance card and identification card when you receive care. Both cards will help you receive timely treatment.
This is incorrect. The correct answer is C.
4. If your symptoms aren’t an emergency, what are the benefits of having your primary care doctor treat you?
This is incorrect. The correct answer is D.
This is incorrect. The correct answer is D.
This is incorrect. The correct answer is D.
You’re right! The correct answer is D.
Visiting your primary care doctor may reduce the cost of care and limit how long you have to wait to be seen.
5. Imagine you develop a fever after your primary care doctor is closed for the day. What’s the first thing you should do to receive care?
This is incorrect. The correct answer is B.
You’re right! The correct answer is B.
Your insurance company or primary care doctor may offer a phone line staffed by nurses. A nurse line can help you understand the best way to receive care for your symptom.
This is incorrect. The correct answer is B.
6. Your insurance company or primary care doctor may offer virtual visits. If so, which services might this option offer?
This is incorrect. The correct answer is D.
This is incorrect. The correct answer is D.
This is incorrect. The correct answer is D.
You’re right! The correct answer is D.
A virtual visit helps you receive care while staying in your home.
7. True or false: If you have insurance through UnitedHealthcare Community Plan, you may be able to find a ride to your doctor’s office by calling your insurance company’s customer service number.
You’re right! The correct answer is A.
Your insurance company may be able to contact a service in your area to arrange a ride for you. Call customer service to learn more.
This is incorrect. The correct answer is A.
