How coordinated care helped Cheryl get back to living

[SOFT MUSIC PLAYING IN THE BACKGROUND THROUGHOUT THE VIDEO]

[Cheryl taking a walk through a neighborhood with her partner]

CHERYL: I didn't really anticipate having a medical crisis. And that's when I was really glad that I had UnitedHealthcare.

[Cheryl speaking on screen]

[On-screen text: Cheryl, UnitedHealthcare member]

I'm Cheryl. I live in Ohio, and I am a UnitedHealthcare member.

[Cheryl working at a desk, looking through a calendar and talking on the phone]

I worked in medical offices for 35 years. As a medical operations manager, I had a lot of conversations with insurance companies. So I always appreciated UnitedHealthcare because it seemed easier. It seemed more logical. We could reach people who listened to us.

[Cheryl speaking on the phone]

Yeah, that’s right.

[Cheryl writing notes in a calendar]

Personally, I have continued to opt with UnitedHealthcare when there has been an option.

[Cheryl organizing photographs and looking through a photo album at the kitchen table]

About two years ago, I found out that both of my children were getting married. I was extremely overweight.

[Cheryl pointing out photographs of her at a heavier weight]

There's me.

[Cheryl sorting through photographs and writing notes]

And I thought, I'm going to need to be able to walk down the aisle with these kids, and I lost a significant amount of weight.

[Cheryl outside, looking off into the distance]

But I still had trouble and was having sciatic pain. My medical professional said, they see a large mass back by your spine. It was a malignant tumor the size of a football. I was terrified. I thought, I'm going to die. I'm going to get these kids married, and then that's going to be the end. But my experience with UnitedHealthcare has been phenomenal. It was seamless for me. It was easy for me. I didn't have to worry about something being covered.

[Cheryl at home, holding a mug and talking with her partner]

The surgeon was able to remove the tumor.

[Photographs of Cheryl at her son’s weddings, one before the surgery and after the surgery]

[Cheryl video calling with her songs]

What was fantastic about the weddings after the surgery was there was so much joy. I would really love to have some grandchildren and I would love to be around to see that, and I think that's possible now.

[On-screen text: UnitedHealthcare, uhc.com]

[MUSIC FADING]