Surest health plan now offers Calm Health for mental health support

March 10, 2025

Video

Surest helps make mental health care affordable

Video transcript

[Text On Screen – New York City]

[VIDEO OF SCENES FROM NEW YORK CITY: TRAFFIC, PEDESTRIANS, PIGEONS ON THE SIDEWALK, THE SUBWAY STATION]

[SOUNDS OF THE CITY: TRAFFIC, CAR HORNS, BIRDS, CHATTER, SUBWAY]

[VIDEO OF AMBI SUNDARARAJAN ON THE SUBWAY]

[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]

AMBI SUNDARARAJAN VOICEOVER: I feel like Surest helped me gain control over my stress levels. I find myself more balanced.

[PHOTOGRAPHS OF TWINS]

I have twins, Akhil and Nikhil, and both of them are 11. Nikhil has been diagnosed with autism, but he's extremely smart. He's nonverbal, so he can't really form sentences.

[AMBI SUNDARARAJAN SPEAKING ON SCREEN]

[Text On Screen – Ambi Sundararajan, IT Director, Automation Development]

So it's always important to not get angry, be very patient, and try to get a feel for what the kid wants.

[VIDEO OF AMBI SUNDARARAJAN ON A BUILDING ROOFTOP, LOOKING OUT INTO THE CITY]

I normally go for counseling and therapy, being a special needs parent. Therapy has definitely helped a lot and Surest has made it affordable. For me, the key to being calm is, no matter what happens, it's for the good. Overall, I feel like my family's in good hands with Surest. I went to the urgent care and I had to have both kids checked out, and I paid $20.

[Text On Screen – Illustrative example only. Costs and coverage may vary.]

I'm like ah. Right there I saved like 130 bucks, and I got the same level of service. For that 130 bucks, I can buy a toy or a gift for my kids or myself. I can get a massage for myself. That was an aha moment for me.

[VIDEO OF AMBI SUNDARARAJAN GOING INTO THE SUBWAY, RIDING THE TRAIN, ON HIS PHONE]

I'm pretty happy with Surest, not just for the low cost, but also for the level of services. I think of Surest as a technology product. Being a developer myself, I am amazed with their product, the app. They're actually putting people in mind when they designed the app. Coming from the technology environment, Surest was like sweet candy compared to the other grouches.

[Text On Screen – Surest® A UnitedHealthcare Company, See how powerful simple can be., surest.com]

[END MUSIC]

[Text On Screen – Insurance coverage for fully insured plans is provided by All Savers Insurance Company (for FL, GA, OH, UT, and VA), by UnitedHealthcare Insurance Company of IL (for IL), by United Healthcare of Kentucky, Ltd. (for KY), or by UnitedHealthcare Insurance Company (for AL, AR, AZ, CO DC, DE, CA, IA, ID, IN, KS, LA, MI, MN, MO, MS, MT, NC, NE, NH, NV, OK, PA, RI, SC, SD, TN, TX, UT, VA, WV, AND WY). These policies have exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, contact either your broker or the company. Administrative services for insurance products underwritten by All Savers Insurance Company and UnitedHealthcare Insurance Company, and for self-funded plans, are provided by Bind Benefits, Inc. d/b/a Surest, its affiliate UnitedHealthcare Services, Inc., or by Bind Benefits, Inc. d/b/a Surest Administrators Services, in CA.]

Ambi Sundararajan is a father of 11-year-old twin boys and lives in New York City. Like many parents, he quickly discovered there’s no how-to manual when it comes to the complexities of raising children.

His son, Nikhil, was diagnosed with autism and is nonverbal. Parenting Nikhil has taught Ambi to be more patient and work hard to understand what his son needs.

Ambi said therapy and counseling has helped him navigate this journey, better control his stress and find a sense of balance — something that’s critical as a parent of a child with special needs.

“Therapy has definitely helped a lot,” he said. “And Surest has made it affordable.”

The Surest health plan gives consumers the tools to search for mental health care in the app, whether it’s an in-person office visit, virtual mental health visit or other needed services. The Surest plan’s upfront pricing also allows members to see what they’ll pay, before they schedule services.

Digital resources may also provide additional help. Eligible Surest members can now access digital tools such as Calm Health as a part of their mental health benefits. Calm Health is an evidence-based mental health app, designed to help members access personalized mental health support.

Calm Health offers an entry point for eligible Surest members to connect with personalized resources to help support their mental health in-the-moment or as a supplement to engagement with a licensed professional.

This includes:

Mental health screenings: Calm Health leverages industry-standard screenings of the Generalized Anxiety Disorder Scale-7 (GAD-7) and Patient Health Questionnaire-9 (PHQ-9). Based on screening results, people can receive personalized mental health education and resources that may help with their specific needs.
Therapy referrals: Calm Health is integrated with a person’s specific health plan benefits, helping connect them to additional behavioral health resources and services included in their plan. This may include referrals to licensed mental health therapists outside of Calm Health.
Personalized programs and daily self-care content: Individuals have access to Calm Health’s full library of mental health resources including programs created by psychologists for common mental health challenges, physical conditions or life experiences. In addition to these programs, members can explore daily tools to help with mindfulness, anxiety support, stress management, better sleep and more.

For Ambi, Surest not only helped him better manage his mental health but gave him a sense of relief when it comes to the unexpected expenses of parenthood.

“I feel like my family’s in good hands with Surest,” he said.

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