[POLAROID CLICK]
[A photo coming out of a polaroid camera. Vintage video effects are used to give the frame a retro and nostalgic feeling]
[A polaroid photo of a young woman with long, brown straight hair smiling to the camera. The name “Whitney” is handwritten on the photo”]
WHITNEY: I'm Whitney and I work at United Healthcare.
[Close up of a puzzle piece. Same vintage transition effects are used]
WHITNEY: My husband and I
[Close up of Whitney’s face doing a puzzle]
WHITNEY: love to do puzzles.
[Close up of multiple puzzle pieces]
WHITNEY: I like the satisfaction
[Several blue puzzle pieces on a white table, at which Whitney is sitting completing a puzzle]
WHITNEY: that you get when they are complete.
[Close up of Whitney putting a piece in the puzzle. Same vintage transition effects are used]
[Whitney talking at the camera in a what seems to be a United Healthcare office. She’s wearing a blue loose shirt with white flowers and details around the collar and on the sleeves]
WHITNEY: Solving puzzles is kind of what I do at United Healthcare.
[Whitney and three other women sitting at a desk each using their personal computers]
WHITNEY: My role at United Healthcare
[Split screen. On the left, Whitney and a woman next to her sitting at the desk. On the left, a few blue pills on a desk]
WHITNEY: is to answer member questions
[Split screen. On the left, Whitney sitting at the desk smiling. On the right, pills being introduced in an orange plastic bottle]
WHITNEY: regarding their pharmacy benefits.
[Close up of the palm of a left hand holding two blue pills. The right hand picks one]
WHITNEY: We research the claim, we research the benefit.
[Panning of the puzzle on the table close to being completed by Whitney]
WHITNEY: We make sure that all of the pieces
[Close up of Whitney’s face completing the puzzle]
WHITNEY: are fitting together
[Close up of Whitney’s hand putting a white piece in the puzzle]
WHITNEY: the way they should.
[Whitney talking]
WHITNEY: I love the research
[Close up of Whitney’s hands opening a laptop]
WHITNEY: and I love
[Close up of Whitney’s face. She’s frowning her brows]
WHITNEY: learning. I want to know the answer.
[Close up of a sheet on the computer with numbers and months]
WHITNEY: I want to know how things
[Whitney sitting at a table using a computer in a room with a glass wall behind her. A forest setting can be seen in the back]
WHITNEY: work.
[Whitney talking at the camera in a what seems to be a United Healthcare office. She’s wearing a blue loose shirt with white flowers and details around the collar and on the sleeves]
WHITNEY: I just want to make things
[Close up of Whitney typing on a computer]
WHITNEY: clear and consistent for
[Close up of Whitney’s right eye while she looks at the computer screen]
WHITNEY: any member that comes across
[Close up of the computer screen. The word “pharmacy” is highlighted in light blue]
WHITNEY: my desk. If I can do
[Whitney talking at the camera in a what seems to be a United Healthcare office. She’s wearing a blue loose shirt with white flowers and details around the collar and on the sleeves]
WHITNEY: that and help improve their experience
[Upward shot of Whitney completing the puzzle on a table which seems to be made of glass]
WHITNEY: of how their pharmacy
[Whitney completing the puzzle. We see her face through a hole in the puzzle where she puts the final piece and the screen goes to black]
WHITNEY: benefit is working for them,
[Whitney talking at the camera in a what seems to be a United Healthcare office. She’s wearing a blue loose shirt with white flowers and details around the collar and on the sleeves]
WHITNEY: then it's a job well done.
[Close up of Whitney’s Polaroid photo being put on the low right corner of the page of a book. There are other three photos on that same page: On the top left corner, the Polaroid of a man with curly hair smiling and the name “Todd” handwritten on it. Next to it, the Polaroid of a woman with long hair and smiling and the name “Marta” handwritten on it. Next to Whitney’s Polaroid, there’s a photo of a woman wearing glasses and smiling, the name “September” handwritten on it. The book is closed and we see a blue hard cover that reads “United Healthcare Committed to care.” There are three other Polaroids to the right and left of the book]
[INSPIRING MUSIC ENDS]
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