Cold or flu? Video chat with a doctor.

Virtual Visits connect you with a doctor whenever, wherever.  

Home is often the best place to be when you’re sick with a cold or the flu. But when a sniffly-achy-coughy bug seems to be getting the best of you, sometimes you need a doctor’s care.

With a Virtual Visit, you can do both. You can see a doctor — and stay in bed too. Or maybe you’re at work or traveling when a medical concern comes up.

Get help anytime, day or night.

A Virtual Visit lets you video chat with a board-certified doctor on your mobile device,* tablet or computer. The doctor can give you a diagnosis — and even write a prescription if needed.*

There’s no appointment needed. And this service is available 24/7. With your UnitedHealthcare plan, your cost may be $50 or less.*

Use a Virtual Visit for minor medical needs like these:

  • Allergies
  • Bladder or urinary tract infections
  • Colds or coughs
  • Fevers
  • Headaches
  • Pinkeye
  • Rashes
  • Sinus problems
  • Sore throats
  • Stomachaches

Virtual Visits can save you time and money.

An estimated 25 percent of ER visits could be treated with a Virtual Visit — bringing a potential $1,700 cost down to $50.**


What to do next

Get set up today! Register now so that when you — or a family member — need a Virtual Visit, you’ll be ready. Make sure to have the following items handy:

  • Health plan ID card
  • Credit card
  • Pharmacy location

Also, be sure to tell your primary care provider (PCP)*** about any Virtual Visits you’ve made, as well as any new prescriptions.

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*Data rates may apply. Prescription services may not be available in all states. The Designated Virtual Visit Provider’s reduced rate for a Virtual Visit is subject to change at any time.

**Based on analysis of 2016 UnitedHealthcare emergency room claim volumes, where emergency room visits are low-acuity and could be treated in a Virtual Visit, PCP or urgent/convenient care setting.

***Depending on your benefit plan, selection of a primary care physician may be required. Be sure to check your plan for specific coverage details.

Check your official health plan documents to see what services and providers are covered by your health plan. Virtual Visits are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.