The video opens on a blue-tinted aerial shot of a small lake surrounded by green trees. A white UnitedHealthcare logo appears in the top-left corner, and a blue box with white text appears in the bottom left corner. Gentle music plays throughout.
On-screen text: Lawrenceville, GA
Michelle: My daughter means everything to me.
A close-up shows hands cracking an egg into a white bowl and whisking it. Michelle stands in her kitchen preparing a meal while her daughter stands next to her, looking on.
Anissa: It's hot as of yet, I don't know.
Michelle: It's starting to cool off now.
A close-up shows a hand slicing an apple on a cutting board, followed by a slideshow of three photos. First, a photo of two women wearing sunglasses. Second, an old photo of Michelle holding a baby. Third, a photo of Michelle and her daughter leaning their heads together.
Michelle: We've grown together. She is my only child. We are basically best friends. She's just my other person.Michelle speaks to the camera from a sofa in her living room. A blue box with white text appears in the bottom left corner.
On-screen text: Michelle Gray
Senior Clinical Care Coordinator, UnitedHealthcare
The daughter speaks to the camera. A blue box with white text appears in the bottom left corner.
On-screen text: Anissa Gray, Michelle's daughter
Anissa: My mom is a very loving and giving person, very much the person that is my go-to for sure.
In the kitchen, scrambled eggs cook in a black frying pan, followed by orange juice being poured into a glass and a slice of bread sliding into a toaster. Michelle looks lovingly toward her
daughter.
Anissa: My mother is very good at her job because of her compassion and her love for others.
A close-up shows Michelle's fingers typing on her laptop.
Michelle: What I love about it is really just helping people.Michelle, wearing a headset with a microphone, sits at her dining table, talking to a member on her laptop.
Michelle: So we just want to make sure that you're getting the best care you can get.
A close-up shows Michelle typing, followed by a close-up of her fingers typing on the keyboard.
Michelle: With my role at UnitedHealthcare, we call the members and we get them scheduled for preventive screenings, such as mammograms, eye exams, colorectal cancer screenings.
Michelle speaks directly to the camera, smiling and laughing.
Michelle: I can talk pretty much anybody into getting one! (She laughs) One of my coworkers said, "Oh, Michelle... Michelle's the mammogram queen, have her do it. Mammogram queen," and I kind of had that name, and I was proud of it because I'm like, yeah, I can get everybody scheduled.
A slideshow displays two photos of Michelle smiling, followed by a photo of her profile.
Michelle: Between October to November, I was starting to experience pain in my breast. It was kind of stopping me in my tracks.
Michelle speaks to the camera with a serious and emotional expression. Anissa speaks to the camera.Anissa: You look at your parents as superheroes. A photo shows Michelle and Anissa leaning their heads together, smiling.
Anissa: To see her in that amount of pain, it was jarring.
Anissa speaks to the camera, getting emotional and wiping away a tear.
Anissa: And I remember just walking up to her, and I walked behind her, and I kind of put my arms around her, and I said, "Mom, I really need you to go get your mammogram."
Michelle speaks to the camera.
Michelle: I went to get the mammogram, and because I scheduled mammograms, I kept saying to myself, "What would you tell yourself? What would you tell the person that you talk to every day?"
Michelle continues speaking, looking emotional.
Michelle: She called me on the phone and she said, "Unfortunately, it is cancer." I said, "It is?" She said, "Yes." It was a sinking feeling, it was an unbelievable feeling, it was a "Wow, why me?" Your life changes when that happens.
Anissa speaks to the camera, wiping away another tear.
Anissa: My mother being one of the strongest people I know, to hear that she had cancer, it knocked the wind out of me. We were going to fight this, and I wasn't going to leave her side no matter what.
A photo shows Michelle and Anissa smiling warmly together. Michelle speaks directly to the camera.
Michelle: I've been on the member side, and I've been on the employee side, and I have a different understanding of how it can make a difference in your care.
Anissa speaks to the camera.
Anissa: She can speak from a place of experience. She can talk to the member and say, "Hey, I've been where you are. I've been scared. I've been nervous." Really connect with them. And when she's able to do that, she shines.
A video shows Michelle in blue scrubs, walking down a hospital hallway and ringing a gold bell on the wall while people applaud. She turns to the camera, raising her fists in celebration.
Michelle: Today, I am ten years in remission. You can survive this. Early detection saves lives, and it saved my life.
Michelle speaks directly to the camera, followed by Anissa speaking with a warm smile.Anissa: One message to my mom is: Thank you for fighting for you. Thank you for never giving up.
Michelle, sitting on the couch, looks off-screen and smiles.
Michelle: I love you.
Anissa: I love you, too.
Michelle and Anissa embrace in a warm, long hug on the couch. The screen transitions to a blue background showing a yellow heart icon with a blue-and-white handshake inside.
On-screen text: Because of U
The screen transitions to three blue horizontal stripes on a white background that form the
UnitedHealthcare logo. The music fades.
On-screen text: UHC
uhc.com
