Our commitment to our members and customers

We understand how disruptive it can be for our members when their physician no longer participates in our network. But we also know that rising health care costs are putting pressure on family budgets and making it harder for people to afford the care they need. Our members count on us to provide them with access to care that is not only high quality but also affordable.

We remain committed to working with Axia Women’s Health and are hopeful we can reach a resolution that restores network access to its providers. But we also want to reassure our members that they will continue to have access to a robust network of in-network OB-GYN providers.

Offering a choice of nearly 3,000 OB-GYN specialists throughout New Jersey and Pennsylvania

Our top priority is ensuring the people we serve have access to the quality care they need and deserve. Now that Axia Women’s Health has left our network, we are committed to collaborating with the health system to help ensure the people we serve experience a smooth transition to a new provider, as appropriate. 

It’s important to note that UnitedHealthcare members continue to have access to a broad network of OB-GYN specialists in New Jersey and Pennsylvania that are readily able to provide high-quality care. Our members can still choose from nearly 3,000 OB-GYN specialists across New Jersey and Pennsylvania. Members can call the number on their health plan ID card or use the provider directory on our websites to search for specialists:

Continuity of Care

UnitedHealthcare members who are in the middle of treatment at Axia Women’s Health may qualify for continuity of care, which provides continued in-network benefits for a specified period of time after a hospital or physician leaves our network. A few examples of patients who may qualify include

  • Women who are pregnant
  • Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment 

Members who have questions about continuity of care or alternative physicians in their area should call the number on the back of their health plan ID card.

Continuity of Care