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Rocky Mountain Health Plans - PRIME - Links to Health Information

Important websites

myUHC.com - This is your secure member website which has information about RMHP, including RMHP's providers, an electronic copy of this PRIME Member Handbook, and more. You can ask for any of this material to be sent to you for no cost. It will be mailed to you within 5 business of you asking for it.

colorado.gov/PEAK - This website, called PEAK, is a quick and easy way for people in Colorado to apply for medical, food, and cash assistance programs. PRIME members can create an account in PEAK to update their contact information for PRIME.

File a complaint about access to behavioral health care 

Your health plan is subject to the Mental Health Parity Addiction Equity Act of 2008. This means that your covered behavioral health benefits cannot be more difficult to access than physical health benefits. A denial, restriction, or withholding of behavioral health services could be a potential violation of the parity act. File a complaint with the Behavioral Health Ombudsman Office of Colorado if you have a parity concern. 

Behavioral Health Ombudsman Office of Colorado 

Call: 303-866-2789 

Email: ombuds@bhoco.org

Online: bhoco.org 

A representative of the Ombudsman Office will call or reply to you directly. You can also ask your behavioral health provider or guardian/legal representative to file a complaint for you.

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Rocky Mountain Health Plans PRIME