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UnitedHealthcare Community Plan Medicaid (MMA) Lookup Tools

Search for a Provider

Choosing a Plan to Search for a Provider

From the drop down list choose the Plan name that matches the name in the lower right corner of your UnitedHealthcare ID Card:

M*Plus - MMA Medicaid Benefits Only with UnitedHealthcare

Health & Home Connection - Long Term Care (LTC) Benefits Only with UnitedHealthcare

M*Plus Connection - Both MMA and LTC Benefits with UnitedHealthcare

  • Please note: M*Plus Connection Members can search for Medicaid providers by choosing M*Plus and for LTC providers by choosing Health & Home Connection when doing a provider search.

Search for a Provider

Search for a Behavioral Health Provider  

Provider Directories

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union Counties
Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties
Hardee, Highlands, Hillsborough, Manatee and Polk Counties
Miami-Dade and Monroe Counties

Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.

Transportation Services

For Non-emergency transportation services in your area please call the UHC Community Plan Reservations Line at: 1-866-372-9891.

If you made a reservation and your ride is late or a change is needed please call UHC Community Plan Ride Assistance at: 1-866-372-9892.

Over the Counter Medication & Supplies

For Over the Counter Medication and Supplies please call OTC Heath Solutions at 1-888-628-2770 to place an order.

Preferred Drug List

The Preferred Drug List (PDL) is a list of prescription drugs. It is used for the UnitedHealthcare Community Plan and UnitedHealthcare government-paid health plans. Click on the link below to see the PDL.

View the Preferred Drug List

Drugs Requiring Prior Authorization

COVID 19 Test Kit Reimbursement Request Form

Direct Member Reimbursement

If you receive a drug at an out-of-network pharmacy, the out-of-network pharmacy will not have the needed information to bill your drug to us. Under certain circumstances, such as an out-of-area emergency, you may be reimbursed for your medication. You will need to pay for the drug and then complete a Direct Member Reimbursement form to be reimbursed for the cost of the drug. 

Dental: Provides all Medicaid dental services for children and adults. All people on Medicaid must enroll in a dental plan.

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at

Find A Pharmacy

Search for a UnitedHealth Care network below:

Search for a pharmacy

Medicaid Required Drug Criteria

New Florida Pharmacy Network - Effective November 15, 2014

Learn more about UnitedHealthcare Community Plan Medicaid (MMA)

Enrollment information

The Florida Medicaid MMA plan specialists can answer questions about this plan

Call us:
1-888-716-8787 / TTY: 711

24 hours a day, 7 days a week

Steps to enroll

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at

Member information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member website