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It's time to choose, Minnesota

It’s a new day for Special Needs BasicCare (SNBC)

And we’re excited that you can now choose UnitedHealthcare® Community Plan of Minnesota for your health coverage and benefits. 

All Minnesotans deserve affordable health care, including you. We’re excited to announce that we’ll offer UnitedHealthcare Special Needs BasicCare (SNBC) to those who are covered by Medical Assistance, are 18 through 64 years old and are certified disabled. 

Get a plan that gives you more. UnitedHealthcare has a large provider network in Minnesota. That gives you more options to choose the right doctors and specialists to fit your health care needs. We also offer more services and extras, which can make a real difference in your life.

See why Minnesotans choose UnitedHealthcare

See why Minnesotans choose UnitedHealthcare

Whatever plan you choose, UnitedHealthcare will help you get the care you need.

  • Large variety of network doctors
  • Care coordinator who works with you one-on-one
  • 24-hour nurse phone line
  • No additional costs*
  • Easy access to health care and support

Starting January 1, 2023, Special Needs BasicCare (SNBC) will be available in St. Louis and Scott counties through UnitedHealthcare Community Plan. 

 

 

 

Special Needs BasicCare (SNBC)

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We're here for you in 2024

Special Needs BasicCare (SNBC) is a voluntary program managed by UnitedHealthcare Community Plan, designed with and for people with disabilities. The program is no cost to you. With SNBC, you keep all the benefits of the Medical Assistance* (MA) fee-for-service program and get more benefits like:

  • A 24-hour nurse phone line to answer questions about your health.
  • Tips for healthy living to help you stay well.
  • The option to join a member focus group to provide feedback on health plan services.
  • You may get even more benefits depending on which SNBC health plan you choose. Contact Member Services to learn more.

* Medical Assistance is Minnesota’s term for Medicaid.

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Easy access to health care and support

Care Coordinators

SNBC plans include access to care coordinators, who can:

  • Help answer your questions about your health care benefits.
  • Help you choose a primary care provider.
  • Help you schedule your medical appointments.
  • Give support to help you get your health care needs met.
  • Provide you with information and support as you make important health care choices.
  • Help you complete a health risk assessment.
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* No additional cost

You'll have no additional cost with SNBC:
 
  • No copays for MA-covered prescriptions and over-thecounter drugs.
  • No health plan premiums, deductibles or copayments. 
  • If you are on Medical Assistance for Employed Persons with Disabilities (MA-EPD), you must continue to pay your MA-EPD premium to remain eligible for MA. 

How to Enroll

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You may qualify if you

  • Are covered by Medical Assistance
  • Are 18 through 64 years old 
  • Certified disabled
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Next steps

  • To begin the enrollment process on your own visit the MNSure website at MNsure Home / MNsure
  • To get assistance with enrolling by phone or in person you can find help here: Assister Directory / MNsure
  • To get answers to questions about the UnitedHealthcare Community Plan of Minnesota you can call 1-888-269-5410

For language help

For help with language, please call 1-888-269-5410  TTY: 711 or view the notice below:

Non-Discrimination and Language Assistance Notices | UnitedHealthcare Community Plan: Medicare & Medicaid Health Plans

Compliance

For information on how to file a discrimination complaint view the notice below:

Non-Discrimination and Language Assistance Notices | UnitedHealthcare Community Plan: Medicare & Medicaid Health Plans

The American Indian (AI) Health Statement

American Indians can continue or begin to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.

Important news and dates:

Please check back regularly for updates and news. Reminder of upcoming key dates:

  • Annual Health Plan Selection Period: ends 12/7/22
  • 2023 Enrollment - Your plan benefits will start on: 1/1/23

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Disclaimer information

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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Special Needs plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. Benefits, features and/or devices may vary by plan/area.

Premium disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Benefit disclaimer

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only. Access to this service is subject to terms of use.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5-Star rating applies to plan year 2026.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

Important provider information

The choice is yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Declaration of disaster or emergency

If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.