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STAR+PLUS How To Enroll

Medicaid recipients who are eligible for STAR+PLUS receive an enrollment packet in the mail that contains information about the program, instructions for completing the enrollment form, and information about the health plans available in their area. Clients can return their enrollment form by mail or by completing an enrollment form at an enrollment event or presentation.

Clients have 30 days after receiving the enrollment packet to select a STAR+PLUS health plan. If no health plan is selected, the Texas Health and Human Services Commission chooses a health plan and primary care provider for them.

Clients who are assigned a health plan may still choose their own health plan and primary care provider, but until they have formally made that change, they will receive their Medicaid services through the plan and provider to which they were assigned. STAR+PLUS members may change health plans as often as once a month.

Enrollment Information

The Texas STAR+PLUS plan specialists can answer questions and help you enroll.

Call us:
1-888-887-9003 / TTY: 711

8:00 am to 8:00 pm local time, Monday – Friday

Steps to Enroll
Get the details

Visit the Texas CHIP & Medicaid site for more information on eligibility and enrollment.


For information in alternate formats, like large print, Braille or audio, please call Member Services. Contract information can be found on STAR PLUS Contract Operational (

Member Information

You have access to our member-only website. Print ID cards and more. View our handbook below.

Member information is available in paper form, at no cost, upon request, and sent by the health plan within five business days.

Member website